Jt Store — purchase made on my on[protected]

Website:

www.jtstore.com

I placed an order on jtstore with the order i'd is 443911 on[protected] but did not received the product. I made a complaints many time but no proper response. They generated the ticket but no response when i make a call to the customer care they said wait for 5 days but that 5 days keep on increasing and it's almost 5 times i made a call i got same reply from the person who is representing jt store. So i want you to take necessary action against the company.