[Resolved] Jukaso Journeys — Cheater Company not providing refund.

Pawan Deep

from Bhopal, Madhya Pradesh

Address:	Gurgaon, Haryana
Website:	jukasojourneys.com

Hello,

I have purchased 5 year plan from DD Mall, Gwalior (M.P.) on 3rd Oct 15
through manager Mr Ravi Srivastava. Paid rs 45000/- there via Credit card.

Later i found the feedback are not so encouraging. Tried booking for a tour but no success. Even their official website ws not working. Mail ids not working and switched off mobile of Mr Ravi Srivastava.

Consequently on 10th Oct 15, (in 7 days) dropped mail for cancellation and refund.

But till today, i hv nt got the refund even after repeated pursuance.

And i have no clue how to proceed so that i get my money back. Please provide me help in this matter. I'll be thank full to you ppl.

Thanks
Pawan Shakya
pawan.[protected]@gmail.com

[protected]
[protected] (watsapp)

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May 25, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.