[Resolved]  Jukaso Journeys — Cheating from Jukaso Journeys

Address:	Gurgaon, Haryana
Website:	www.jukasojourneys.com

I had opted for Jukaso membership on October 12, 2013. Member Id given to me was W0100153. Exeperince with Jukaso was very disappointed and finally to get the satisfactory solution to all the problems facing, I also joined the group in order to get my refund.

As a result of our protest and notice, I got contacted by Jukaos member relations for settlement. They offered me Orange membership with no furhter cost. I accepted the offer and new member id given to me is now 19261.

Reason why I had withdrawn my name from legal list because, as per my settlement discussion, I had been told very clearly that I don't need to pay anything and membership would be converted to red season for 10 years. Had I knwon that ASF needs to pay, I would have prefered going legal.

Atleast 3 of their executives had confirmed that there won't be any extra charges not even ASF. I had sent clarification mail as well. Nobody sent any response but I kept on sending follow up mails. I even spoke to them and they said that everything would be updated in the system.

I was under impression that everything is fine and things are now working well with Jukaso but I was totally wrong. Their team cheated me again and I came to know about it when I sent request for Mussorrie booking. I immediately objected to their ASF demand and then they confirmed my booking without ASF by saying that now everything is updated in the system. However I had lost my trust and didn't want to face the same issue again therfore after coming back from Musoorie I requested them to send me the confirmation of ASF waive off over the mail.

Finally I am shocked and surprised to learn from their esteemd team that Chairman(Rajeev Khanna) has denied the approval of ASF waive off.

Once again I stronlgy object to this demand. I had never agreed upon paying ASF charges which is clearly mentioned in the mail sent in December 2015 to their team.

Please beaware of this group and don't take their membership else you'll be cheated by them.