[Resolved]  Jukaso Journeys — Complaint yet not resolved, money not refunded

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	jukasojourneys.com

I am shashi bala, on 24th sep, 2016 i was invited by jukaso journeys resorts employee ms manjit kaur and ms simran nod they told us to join 5year jukaso membership for rs 70, 000. Initially we were reluctant to join as member but after their lot of convincing promises we joined by giving rs 50, 000 through credit card and rs 20, 000 as check payment. They told us that you will be provided with free spa services, each jukaso studio will attached by an individual kitchen and you can pay the credited amount through emi. Their properties are very far from stations but they hide these facts from us.

They assign me a contract id-32862 and traveler id-110862. But day after when i got a verification call, the company refuse to give the services as promised by their employees in meeting. Next day i stop check payment of rs 20, 000 and wrote to company on their mail id to cancel my membership and refund my rs 50, 000 immediately as they are making fool of their customers by giving false promises.

Till date i got no reply from the company. I want my refund back of rs 50000. I am using sbi credit card and they said that you will get 0% finance charges and amount will be paid back in emi.

Please resolve my complaint as soon as possible. Company not refunding my money.