[Resolved] Jukaso Journeys — delay in refunding the booking amount. withdrawal request was made within 10 days. | |||||
I booked the 3-year jhp on 4 april 2017 and made the withdrawal request on 8 april 2017 (Within 10 days as per the clause 8.1 (Withdrawal of application for refund) of the agreement signed. Till date no refund has been initiated. On top of this, mr. Kundan shah is saying that they have settled this amount. How they have done this is very unethical. Please refund the amount immediately. Pratyush srivastava Pratyush. [protected]@gmail.com Was this information helpful? | |||||
Nov 8, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids Toll Free No. :[protected] E-mail Us On : For General Queries: [protected]@jukasojourneys.com For Reservations: [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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Traveller ID 145227
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Email ID : pratyush.[protected]@gmail.com