[Resolved] Jukaso Journeys — Didn't receive, kit requested, cancellation and refund no response yet

4 Reviews
Pune City, Maharashtra, India
I purchased 5 years holiday plan @ 90, 000 in pune from rakesh verma on 10-oct-2016, till then no papers received.
I have mailed him cancellation request, as agreed by him before selling plan to refund full amount if i cancel within 1 month. It's more than a week of request and no update.

On call and email, he assured refund, till now no update. His mobile not reachable and another employee sandeep kanojiya from pune not picking up my call

I want my full refund
Complaint marked as Resolved May 22, 2017

Complaint Status

[Nov 15, 2016] Jukaso Journeys customer support has been notified about the posted complaint.
Updated by herculespuri, Nov 15, 2016
My contact no. is [protected]

Yogesh Puri
Verified Support
Jukaso Journeys Customer Care's response, Apr 21, 2017
Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Complaint comments  3 Comments     Updated: Share0Tweet0



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Hi Friend,

Share your story at https://www.facebook.com/JukasoIsFraud/. They are collecting all complaints together in order to fight against this racket together.
And great step for the petition, I am signing that too.

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    Jukaso Journeys - Didn't receive, kit requested, cancellation and refund no response yet