[Resolved]  Jukaso Journeys — Didn't receive, kit requested, cancellation and refund no response yet

Address:411028
Website:jukasojourneys.com

I purchased 5 years holiday plan @ 90, 000 in pune from rakesh verma on 10-oct-2016, till then no papers received.
I have mailed him cancellation request, as agreed by him before selling plan to refund full amount if i cancel within 1 month. It's more than a week of request and no update.

On call and email, he assured refund, till now no update. His mobile not reachable and another employee sandeep kanojiya from pune not picking up my call

I want my full refund
Was this information helpful?
No (0)
Yes (0)
May 22, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Nov 15, 2016
Updated by herculespuri
My contact no. is [protected]

Regards
Yogesh Puri
Verified Support
Apr 21, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Complaint comments 

Comments

Hi,

Please sign the petition against Jukaso fraud on the below link :-

http://goo.gl/MDVFqe

Lets unite and fight against this fraud, we will get back our money together

Vivek
Mob : [protected]
Hi Friend,

Share your story at https://www.facebook.com/JukasoIsFraud/. They are collecting all complaints together in order to fight against this racket together.
And great step for the petition, I am signing that too.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jukaso Journeys
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    564
    Pending
    0
    Resolved
    379
    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
    View all Jukaso Journeys contact information