[Resolved] Jukaso Journeys — Didn't receive, kit requested, cancellation and refund no response yet
Pune City, Maharashtra, India
I purchased 5 years holiday plan @ 90, 000 in pune from rakesh verma on 10-oct-2016, till then no papers received.
I have mailed him cancellation request, as agreed by him before selling plan to refund full amount if i cancel within 1 month. It's more than a week of request and no update.
On call and email, he assured refund, till now no update. His mobile not reachable and another employee sandeep kanojiya from pune not picking up my call
I want my full refund
Complaint marked as Resolved May 22, 2017
[Nov 15, 2016] Jukaso Journeys customer support has been notified about the posted complaint.
Verified SupportJukaso Journeys Customer Care's response, Apr 21, 2017
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
Journeys Resorts Pvt. Ltd.
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