[Resolved]  Jukaso Journeys — fraud scam and fooling innocent people

Address:New Delhi, Delhi, 110015
Website:jukasojourneys.com

Brain wash of people.. They invite people to their jukaso inn promises, false commit people about their tieups with associate hotels across india and abroad... With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.
When asked about dae booking they say dae booking by which we can go for any star resort by paying 1100 rs are not included in your package.
They make agreement and male sign the members.
People who are illiterate or without any knowledge they fall pray to them.. Loose their hard earned money.. And receives disappointments.
They also brain wash kids by taking about free passes, water park passes, coaching, games, summer camp and parents fall pray.

Request you to kindly take the issue on priority.. Looking at consumer forum complaints pls take the issue forward.. Seal the hotel jukaso and put inquriy in place for the scam... With the help of ngo and people im going visit the property soon at sunder nager delhi.
Was this information helpful?
No (0)
Yes (0)
Apr 3, 2018
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
Jukaso Journeys Customer Care's response
Dear Madam,
We have received you complaint and the concerned department will contact you shortly.

Regards

Journeys by Jukaso
Verified Support
Feb 03, 2018
Jukaso Journeys Customer Care's response
Dear Sir,
Please share with us your membership ID so that we resolve your complaint.

Regards

Journeys by Jukaso
Feb 20, 2018
Updated by sarvesh_goa
I want my total amount to be refund. Still i will sue you in court for fraud and scam.
I have all recordings, pics of executives and your committed vendor responses available with me.

I want quick response and full amount back credited without any delay nor one paise deduction. Mind it!!!
Feb 20, 2018
Updated by sarvesh_goa
Name : Sheetal Sharma
Membership ID 114938
Verified Support
Feb 27, 2018
Jukaso Journeys Customer Care's response
Dear Concern,

Greetings!!!

This is to confirm that at the time of sale mean when member had purchased the membership plan, company's concern department had initiated a verification recorded call, which is in routine processed to understand any misselling/ objections/ doubts of prestigious members, over which our particular member had agreed to every point and confirmed everything is clarified correctly, hence allowed to process membership further over recorded call, after all such process there is left no space for same member to accuse company of any false promises, however the cancellation request falls in the slab of Past recession cancellation, after 10 days of purchase, where as per company's terms & conditions agreed and singned by the member over purchase agreement as per same deduction of 60% membership cost with taxes take place.

Just to inhibit member's this loss as member had paid amount of Rs.10, 000/- we would like to offer member full and final settlement holiday package which will be more worthy than the paid amount to settle down and close the case.

Thanks & Regards

Team Journeys
Mar 01, 2018
Updated by sarvesh_goa
Let me tell you i want my full money refund along with interest and i will going file mental harassment case against you along with all the members on board ...send me the recording .. and why dont you have executives calls recorded when you promises fake commitments to members.

Why will I accept your terms and condition in case you will manipulate the actual picture and will handover the agreement after taking money.

I will take you guys on delhi streets just wait and watch if i dont get my money i know how to get the amount back.
Complaint comments 

Comments

Hello Mr. Sarvesh
Now what is the status of refund?
Have u got?
I am also a member
sarvesh_goa's [Complaint's author] reply, Feb 20, 2018
They telling refund with 60% deduction.

Please send mail to
[email protected] with your name and contact number and describing incident.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jukaso Journeys
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    565
    Pending
    0
    Resolved
    379
    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
    View all Jukaso Journeys contact information