[Resolved] Jukaso Journeys — Jukaso cheated on membership traveler id : 107874

ajay bali

Address:	Panchkula, Haryana, 134107
Website:	jukasojourneys.com

I (AJAY BALI ) have been invited by team JOURNEYS by JUKASO (address Jukaso Resorts Pvt. Ltd, SCO 6-7, 2nd Floor, Sector – 8 C, Chandigarh – 160009 mentioned on website) at Hotel Royal Castel, zirakpur Punjab with my wife ( PRAGATI ) to offer some holidays packages.
MISS MANJEET (MANAGER) AND MISS JASNON ( MARKETING EXECUTIVE) gave me few mind blowing offer that and give me on table offer that if you will pay now, you will get so much more offers. As I am frequent traveler and I liked that offer. But MISS MANJEET lied to me about their property. She is biggest lier whatever she updated me about their property.
Miss Manjeet told me that their property in CORBETT PARK is just 5 km from JIMM CORBETT PARK, as I love to visit that place, I paid 37, 000/- rupees for package. When I google it, I was shocked, jukaso property is about 100 km away from JIMM CORBET PARK. Everything told me was big lie. I am not at all interested in continuing your membership at all.
I JUST WANT YOU TO CANCEL MY MEMBERSHIP AND START REFUND PROCESS ASAP.

ajay bali
[protected] - [protected]
[protected]@gmail.com

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Oct 11, 2016

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

Jukaso Journeys Customer Care's response Dear Member,

We thank you for bringing the situation to our attention. We have read and noted the the details of your concern.

If the issue you raised has already been solved, please mark this complaint resolved else share your member id, email address and contact number at: '[protected]@jukasojourneys.com'. Should we need any more details from you during the inquest, we will let you know.

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Team Jukaso Journeys

Verified Support

Apr 22, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.