Jukaso Journeys — Mis selling & fraud commitments from

Address:

New Delhi, Delhi

I'm victim of mis selling of membership done by there sales team (Ms Abhilasha & Mr, Jha. Please be informed your sales team (Ms. Abilasha & Mr. S. Jha) which was based at your office located in TDI mall at Rajouri Garden, Delhi, have sold the membership to me by making false & wage commitments.. None of those commitments have been honored so far. This discussion & false selling happened on 02/10/2014 There sales team offered me package of Rs 50000/- for 5 years in EMI option. I was asked to pay 16000/- upfront, which I paid through my Syndicate Bank debit card. We agreed for Remaining amount to be paid in 12 months EMI of Rs 2833. EMI would be in form of Direct Debit through by Bank. Along with the same. They confirmed me to provide 3 packages of 3nights & one VLCC package. Further they confirmed me to arrange my accommodation at there Palms resort in Goa for 27 Nov 2014 Post signing off the agreement they forget everything.. & from there my journey of fales commitments started When almost 20 days passed on & nothing sort of confirmation came to me. I tried to contact Ms Ablilasha (Mob. [protected]) & Mr. S Jha ([protected]). I was surprised to see no response on these numbers...I made several attempts for almost 20 days but each attempt failed.. Once Ms Abilasha picked my call & talked very rudely & harshly... Almost by Mid of Nov 2014 I was able to contact Mr. Jha. He informed he was on leave for month & Ms Abilasha is not working any more with Jukaso hence the delay... He insured He will get back to me very soon... After a week time Mr. Jha (through his mobile no [protected]) informed that my documents were not processed hence the delay... He insured once again that very soon I will get the membership card & will get confirmation regarding my booking at GOA for 27 Nov, , Day passed nothing happened... What I was getting only wrong confirmations from Mr. Jha.. Day passed & once I received call from your customer care... They informed me that there is no measures by which 5 yrs membership can be sold in EMI option.. They asked me to pay complete amount to get membership.. I again called back to Mr. Jha & discussed with him on feedback I got from customer care.. He told me to be calm & he will channelize the things.. I waited for another 2 weeks..BUt nothing happened...Almost since 1 months I have been trying his mobile no. but unable to connect with him, . Besides contacting Mr. Jha I'm trying to connect with other mobile nos also. But No one is picking my call. & have even launched a complain on Company registered E-mail ID.. I have tried following numbers.. [protected], [protected], [protected]...but getting no response... Few weeks I visited there Rajouri Garden office & was surprised to see they have closed that sales office.. It has been more than 2.5 months since I have paid money to JUKASO..But what I have gained is "No Response" from Jukaso... I want refund of my money..