[Resolved] Jukaso Journeys — mis-selling, misrepresentation and fraud. | |||||
I m manish. This is w. R. T the mis-selling, mis-representation of the facts and cheating done with me by narayan singh, of while pitching for "jukaso journeys" membership in sunder nagar, delhi. Narayan singh take me through a presentation in which he talk about some holiday packages and their benefits after purchasing membership by buying a holiday package, in which one was for ₹96000 & other one was for ₹56, 000, after that he told me to choose between 56k & 96k. I selected 56k and then he told me that in this package they will provide me 4n/5d holiday in jukaso properties all over the world either in india or out of india as well as 7n/8d holiday for d. A. E (Dial n exchange) after paying 1100 per night in asia and 2200/ per night (Other than my 56k) when i opt d. A. E for out of asia. And not only that, i have to pay ₹-3000/per year for coming 3 years when will plan my holiday every year means 3000*3=9000, extraa, as their amc too. Now, other than holiday package they are provoding complementary offers (1) breakfast at no extra cost which is included in the package (2) additional holiday voucher for 2n/3d each. (3) he told that i can book banquet hall or party hall in jukaso property without booking amount to be paid (4) during party the plate cost for jukaso journeys member will be provided at 50% discounted rate. (6) 5-20k vlcc beauty saloon scratch voucher will come with welcome kit after membership (7) 4 movie tickets every month for free (8) free entry at every waterpark in delhi ncr with membership card, which will be delivered to our home address within 15 days with a membership certificate. (9) during holiday i can opt for car with driver for outing at only petrol cost, from hotel. But now, when i callled to their costumer care number to book my waterpark ride, then i was socked to hear that they are not providing such things in their any plan even they are not offering such movie tickets or car with driver etc. They will only provide what they have written in their agreement means just only hotel stay??? After paying 56k???. Now i am fealing that i was get trapped by them, their mis-representation, now i am going to lodge a complain against fraud, mis-representation, mis-selling, in police station at delhi, and not only that, j am also going to send a written complaint to higher authorities in order to take a strict action against them, so that they can not make fraud to other people. Was this information helpful? | |||||
Nov 10, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids Toll Free No. :[protected] E-mail Us On : For General Queries: [protected]@jukasojourneys.com For Reservations: [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||||
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