[Resolved] Jukaso Journeys — Not giving booking and refund the membership amount

bharat175993

from Chandigarh, Chandigarh

Jun 7, 2017

Address: Gurgaon, Haryana, 122001

Website: jukasojourneys.com

I purchased a membership no 116080 (RTN [protected] REMID [protected]@rediffmail.com with the company)against which I request for booking in month of july but they said no availability go for jun I did the same and after 14 days they said jun we cant give change your location i did that one also but got nothing. My request is that if they cant give one booking how they will go for 3 years membership. so i need refund of all the money I gave to company. Their staff member Manjeet kaur and Girish ranjan [protected] both switched off their phone always and never turned back. all the ids contacted for booking mentioned below.

IDS CONTACTED
[protected]@jukasojourneys.com
girish.[protected]@jukasojourneys.com
abhishek.[protected]@jukasojourneys.com
[protected]@jukasojourneys.com
manjeet.[protected]@jukasojourneys.com

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Jul 10, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.

Jun 12, 2017

Updated by bharat175993 Team jukaso

without looking at my mail you are asking my details already sail I mailed and contacted on your given ID. Kindly look my mail and then revert

What else you need to get my ID cancel and refund all the money I gave to get membership

Regards
Bharat

Jul 06, 2017

Updated by bharat175993 Dear Team

no one approached me for the resolution. No resolution or refund is being done. they cheated me and putting the link as resolved. the complaint still exist and not resolved

Bharatdeep

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Comments

shaktikhanna

from Patiala, Punjab

Jun 8, 2017

Sir, create a platform and join hands to sue them in consumer court under unfair trade practices, create awareness in social media against such fraudsters in whatsap groups, facebook and twitter, so that these people may not able to trap others.

[email protected]

Jan 18, 2018

Lets us all join hands together.
They are cheating people.
When action can be taken against gaints like Sahara, Unitech, why not for these people.