Jukaso Journeys Complaints & Reviews

Hi,
I have taken the membership in 2015, but cancelled the membership in the same month, when i requested for refund of 50k it was assured that the refund will be given in 3 to 6 months.
But still after 4 years i have not got the refund, whenever i called customer care it was told to me that it is in process and ticket no has been given.
Please see the below response from jukaso team.
"dear dhiraj kumar
We...

During 15th jul'18 we attended an event of jukaso journey held at hotel ginger, sector 14, gurgaon.

During event sales team explained about the various membership offers and unfortunately we purchased a 1 year holiday membership by paying an amount of rs. 20, 000 (On emi, through credit card).

After returning back from hotel, we checked all the documents & reviews from other customers, we observed many negative...

Member 158306.
Since the commencement of the Membership (Jun 2017) we approached multiple times but no vacation/ allotment was provided . We are now frusted and seem ourself cheated by Jukaso Marketing team.

No guidance and assistance is provided.. Each time the property is either not available or they ignore picking our calls.

if there is No service and not even a single one, since the membership started...

Jukaso Jurney's took 25k from us but didn't give any holiday to us. I've sent the mail on [protected]@jukasojourneys.com, [protected]@jukasojourneys.com & [protected]@jukasojourneys.com for money refund also but they said that i am not eligible for refund. Ms. Payal, Ms. Sonia, Mr. Ashwini make us fool they told us to give balance amount. We request them to collect from our residence as we do not have such money with us at that time but they didn't send...

Dear Sir,

This is to inform you that I have taken the membership from your company, branch sundar Nagar, I have lots of time to calling you for reservation of my trip but no information and reply received by jukaso. I need to transfer my membership or please booked the my tour immediately. I need to going to domestic tour but from last 3 years no responce received from them. I have totally paid my membership fees to them ....

I purchased your membership for Rs 25000 on 25-Sep-2016 by executive Kripa Shankar Pandey at Jukaso Inn, SunderNagar, New Delhi. I cancel the same on 2-Oct-2016 by term and condition within 15 days. But they did not provide me the cancellation amount. This is totally fraud system

My Detail is below :
Amount Paid : 25000
Contract Id : 33130
Travller Id: 111106
Date of purchase : 25-Sep-2016.
Contact...

Dear Sir,

My name is Mayank Sharma & my membership no. is 59578. I have cancelled this membership & asked for refund cheque. I have also, received mail confirmation from Jukaso that my request for cancellation have been processed & i will receive my refund cheque very soon. But, still, after almost 2 years i have not received this money back. I am following up for refund of my money regularly. But, not getting my refund cheque....

I have taken membership on 17-apr-2019 due to fake commitment made by sales team. But later on very next day i have send a mail request for cancellation i. E 18 april. But till date my refund is not received. My member id-138530. Their toll free is not working neither they are replaying on mails. I think i was right to make a decision of cancellation as such behavior is highly unprofessional that too being in hospitality industry. My complaint...

I was called with my husband in Jukaso Inn at Sundar Nagar, Delhi on 6 jan 2018 and was charged Rs. 55, 000 on pretext of following offers:

1.Membership for 5 years of Jukaso and complimentary DAE membership for a one time sum of Rs. 55, 000/- (inclusive of AMC).


2. Annually free invitation for 5-6 events will be sent to me for whole family, wherein food and stay for that night will be included therein.br...

Following up for more than 3weeks but no response on mail and toll free number not working. Nobody contact me. Even confirm for booking on mail but after than no details sent and nobody responding with details. Worst service from jukaso.

Payment taken advance by doing wrong commitments and now they are not giving services. There is no authority who can listen consumer complaints.

Vipin-[protected]...

This company is a big fraud and not only me but everyone dealing with this company is suffering from it. They promised me to give i phone 6 by hand and the holiday package but i cancelled the plan with in 2 days only because they did not even gave an i phone vi in 2 days. As per their policy they accept the cancellation within 7 days but i did it in 2 days only still they did not refunded my amount and are still mailing that we will refund...

I took jukaso journey on 2015 and paid 35000 rupees to the company for 10 years booking for national and international book ings.i did not use the package for 4 years now in 5 th year I wanted to book for Singapore vacation.their representative told through mail that they have property on in India
I told u had some collaboration between DAE for international.then they sent website address I contacted DAE people they said u have to...

Membership amount payment date : 30 sep 2018
Payment mode : credit card
Name: barkha/vipul goyal
Application no: 219590
Dear sir / madam,

I along with my wife was invited by journeys by jukaso's team in one of their branch office to explain about their membership and hotels. All the membership details were presented to us very nicely and were told that we can cancel/surrender membership and my amount...

I have bought mini membership form jukaso on 2nd may 2017 paid amount rs. 1 lakh which 5 years membership. Its been now two years, they are not responding the mails, even speaking in a very rude manner, din`t give any welcome gift which they promised, disconnecting the call. No service. At the time of membership they told us if jukaso property is not available in the city, we `ll give you bookings in another hotels, as they tie up. But nothing...

My name is vipan kanwar, membership id-131934 this is totally fraud company, just aim to collect people money and after that no response or feedback, very poor services, i am about to lodge police compliant against this company owners. I taken their membership in june after paying committed amount and their manager ankit singh made promise that we will convert the amount in emi options and given me written assurance on mail about benefits,...

Hi i take membership of jukaso journeys on december 2017 rs. 25000 they make fool and cheat me then i ask for refund but they not giving after long trying payal khanna says we refund 15000 on feb 2019 and she block me on call on whatsapp and when i going on gurgaon office she not meet me and i have mail of payal khanna that she refund 15000 but still they are harassing me. Not giving my money. Please help me for refund my money
My...

I have taken a membership 3 years back and i have paid 1.2 lakhs but these people have not even helped me to take a holiday as they never respond to emails and phone calls. When i said that i want refund they called and gave me so much offer. Why are we killing terrorists of pakistan? Let them live because jukaso is also a soft terrorist killing their own brothers. If there is no response after this i will take action in such a way that all...

On 08.05.2018, I paid Rs 65, 000 towards Purchase of Journeys Resorts Pvt Ltd (JRPL) Membership ID 129260 / Traveller ID 213373 and signed an Agreement. The Agreement has the following violations : (1) While Signing the Agreement, I was trying to read it. Then I was told that a copy of the Agreement shall be provided to me. They have provided a unsigned copy. Further, the unsigned copy provided is not having all the pages of the Agreement....

I have purchased a membership from journeys by jukaso at sagar ratana sec. 9 panchkula on 25.02.2018 vide membership number 204593 for 3 years. It was agreed that i have to pay rs.40000/, i paid rs.30000/on the spot by debit card and the rest rs.10000/ had to be paid later on, but mean while i came to know that this plan is not fit for me and i decided to withdraw and told the sale representative (Mr. Munish chandan) that i do not want to...

Despite being made frequent calls and mails to you for the booking and using online portal for the booking we are not able to avail the services from your part.
We are sorry to say that since date we took the, membership from your concern from that very day there is a sense of being dupped with your plan of holiday membership.
With membership we were given two free journey coupons, when we tried to use them, there was no response...