[Resolved] Jukaso Journeys — not refunding 80 thousand rupees of cancellation of application

akash3gupta

from Delhi, Delhi

Address:	122001
Website:	jukasojourneys.com

I am complaining about the refund of my withdrawal application

Details of my membership are:

Membership ID is 120136
Member Name: Pinky Devi
Registered email id at Jukaso: [protected]@gmail.com

As per the contract, I can withdrawal my application within 10 (calender) days and they should refund money within 90 days.
I bought this membership on 24-Feb-2018 and I started my withdrawal process of my application on 28-Feb-2018.

Now 5 months have been passed but there are not refunding Rs 80000.

I have all valid documents to prove that they are doing fraud.

Please suggest me what to do now.

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Mar 10, 2019

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

Jukaso Journeys Customer Care's response This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would like to inform you that we are unable to process your refund because of financial cruise in our company.but we ensure you that you will get your refund.

Thanks & Regards

Team Journeys