Jukaso Journeys — refund against cancellation due to misleading and fraudulent information and services not availed

Address:Gurgaon, Haryana, 122001

Traveler id – 187338 contract id - 102026

I want to report on a fraudulent and misleading traction by "journeys by jukso" a travel venture of which i am recent victim.
My wife went for shopping in big bazaar on 29th november 2017 and was offered to fill a coupon by an agent. She filled the coupon and next day we got a call that we have been selected for a lucky scratch coupon and some other gifts and they asked us to come to journeys by jukaso in gurgaon sector 14.
After reaching at the venue they talked about their club membership and we denied taking it. A lady named manjeet kaur offered several other benefits and told us it can be canceled anytime by contacting/writing an email to them and no charges will be deducted. She told us only about rs 2000/ emi and it can be canceled anytime. They convinced us to get my credit card, swiped and instantly deducted rs 63000/. After confrontation they asked us to come next day for cancellations as some other team take care of cancellation.
After reaching their office next day (30th november 2017), two different ladies met with us and denied taking request for cancellation. After few hours of arguments they finally provided a signed copy of cancellation request (Attached here). Now they are saying that money will be refunded after 4.5 months after various deductions.
If i haven’t availed any of their services and filed for cancellation within few hours, how come on earth they are supposed to deduct any money and refund after 4.5 months?
I want my rs 63000/ refunded to me immediately and i want to escalate this matter to higher authority of their misleading and fraudulent information which go me trapped in their scam.
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Sir,
We need to fight together against the fraud company. lets contact all who have been cheated by the company. My mail ID: [protected]@yahoo.co.in
We should plan our strategy collectively. We need to reach ministry level to counter the company. contact as many as you can who became the victim.
samad hossain

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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