[Resolved] Jukaso Journeys — travel package amount not refunded by jukaso journeys

ranjeet4android

from Delhi, Delhi

Address:

New Delhi, Delhi, 110074

Hi team,

I was purchased travel package from jukaso journeys but they did not provide me any hotel for me they were always told me hotel is not available. I was continuously followed up but they did't reply me and not picking my call. Then after i went jukaso office but some one told me contact person is not available or they are deny for everything or every commitment.

So please refund my amount 80k amount. I am waiting from last year.

Thanks
Regards,

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Dec 18, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On :
For General Queries: [protected]@jukasojourneys.com
For Reservations: [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.

Nov 17, 2017

Updated by ranjeet4android No one employee picking my call. Very irresponsible employee are working here. Here senior person also not looking any pending case they are working for only sale.
If you have any manner then please check your database there are thousands plus members could not availed own package due to this unsupported team they are always told me that they can't provide trip for my location but sales person told me during sale time for my specific location is available but after purchased travel package of 80K they are deny for services. you guys cheated me so I know very well about your team members name and I had complain against you guys after some time you guys see court notice then after I will talk to you.

Nov 17, 2017

Updated by ranjeet4android please don't make fool to others you guys are not capable to provide these services . You can't do this so stop selling this service . I am collecting to all members who was made fool from your side. right now I have collected 10 members who is suffering from your side. so be careful or shutdown your shop or company otherwise police will catch you and you guys will go for jail at least 5 years and also will give 80K+ interest amount me and others.