[Resolved] Jukaso Journeys — Unprofessional behaviour | |||||
Since the time I have taken this membership, I have been rueing my decision to do so: - While taking the cheque, many benefits were shown which I was commetted that I will be receiving it along with my kit. (IT WAS A BIG FRAUD AND I DONT EVEN WANT TO TALK ABOUT IT AND WASTE MY TIME AND ENERGY). Even the number of days offered annually turned out to be different from the one that I was committed. - After many rounds of discussions I was given some food vouchers for the miscommunication/false promises that the sales team made. These vouchers though had a clause that they dont get acccepted in most of the properties showing under jukaso list. During my trip to Switzerland, when I was told these vouchers dont work there, the team apologised and said the validity of these vouchers will be extended. NOW, again true to the way they have been treating me, they have again stopped taking my calls. AMAZING CONSISTENCY BY JUKASO TEAM. I wonder if they have a training session for this. WOULD LIKE TO USED THIS FORUM AND REQUEST THEM TO RESOLVE MY ISSUE. My membership number is O-0102289 Sweta Suman [protected] [protected]@gmail.com Was this information helpful? | |||||
May 25, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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