[Resolved]  Jukaso Journeys — Withdrawal of application

Greetings

I am Dr arun and myself and my wife attended a meet on 9th October in rohtak in saffron hotel by journeys resort private limited . there we were offered a mini membership of five years with 80, 000 rs without any AMC for five years with four nights and five days every year ' we we're told that all the booking can be done online and we were offered a ten percent discount. also we were told that all there resorts are 4 or 5 stars. but when next day checked website, I came to know that website was not properly functioning and we can't log in. also lot of discrepancies about their properties And most of them 2 or 3 stars. also I saw a lot of complaints about poor services. so to check it,
I called the helpline and asked them for a booking in Agra which the said no. then I called the persons who sold me membership.. they did not pick up the phone and sent a message that they will call back
another person was called and he said he is on leave so he will give us the information a days after only. basically they were trying to pass time so that if ten days are passed, we loose 60 % of our money . so finally I realised that it is not worth to pay 72000 ( after ten. percent discount ), and still be dependant on them for all my booking through a inefficient communication system. so I have applied for withdrawl of my application and refund of my hard earned money, on day 3 only and sent it via email as well as posts ( day 4)
let us see what happens next
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May 23, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Complaint comments 

Comments

Did you get your money back?
Please sign the petition against Jukaso fraud on the below link :-

goo.gl/MDVFqe

Lets unite and fight against this fraud, we will get back our money together

Vivek
Mob : [protected]

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