[Resolved] Jukaso Journeys — Withdrawal of application | |
Greetings I am Dr arun and myself and my wife attended a meet on 9th October in rohtak in saffron hotel by journeys resort private limited . there we were offered a mini membership of five years with 80, 000 rs without any AMC for five years with four nights and five days every year ' we we're told that all the booking can be done online and we were offered a ten percent discount. also we were told that all there resorts are 4 or 5 stars. but when next day checked website, I came to know that website was not properly functioning and we can't log in. also lot of discrepancies about their properties And most of them 2 or 3 stars. also I saw a lot of complaints about poor services. so to check it, I called the helpline and asked them for a booking in Agra which the said no. then I called the persons who sold me membership.. they did not pick up the phone and sent a message that they will call back another person was called and he said he is on leave so he will give us the information a days after only. basically they were trying to pass time so that if ten days are passed, we loose 60 % of our money . so finally I realised that it is not worth to pay 72000 ( after ten. percent discount ), and still be dependant on them for all my booking through a inefficient communication system. so I have applied for withdrawl of my application and refund of my hard earned money, on day 3 only and sent it via email as well as posts ( day 4) let us see what happens next Was this information helpful? | |
May 23, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |
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+91 89 1305 0100 [Jukasotel]
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I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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