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Jumbo Warranty Service Complaints & Reviews

jumbowarranty.com
1.5
Updated: May 14, 2022
Complaints 46
Resolved
14
Unresolved
32
So far, so good. Jumbo Warranty Service is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jumbo Warranty Service will keep up the work and continue to help more customers with their concerns even better 🤝
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Jumbo Warranty Service reviews & complaints page 2

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D
DeepakPoojaChhavi
May 28, 2020
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i am complains about my sony led t. v.

I have sony led t. V i bought jambo warranty
For two years
Complain in my tv s motherboard

They pick up motherboard 24 september 2019
Yet not returns my parts and no call receive...
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N
Nitigaya Dutt
Apr 22, 2020
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led tv not working

My tv is not switching on. I have tried to contact all the numbers given on the warranty card provided by jumbo warranty service and even have tried to open their website but nothing is working.

Jumbo plan no. - 35212
Model no. - kdl-55w800c
Serial no. - 3206904
Amc purchase date - 11/05/2018

I want a repair at the earliest possible
Please resolve the issue at the earliest...
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V
vishwadeep15
from Delhi, Delhi
Oct 31, 2019
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unethical behaviour

Address: New Delhi, Delhi, 110026

I took jumboo warranty service for my samsung led 55 inch tv for 2 years. Now my tv is not working properly so i registered a complaint with the company. None of the no. Listed on website is working. All the no. Are busy continously for past 7 days. However, i tried a no. Recieved when they gave me warranty and i got to register my complain. Complaint no. Is srm345. It was registered on 24 october, 2019. The company states that a person will...
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J
Jitesh Sojitra
from Visnagar, Gujarat
Oct 19, 2019
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samsung 48 inch led

Address: ahmedabad, 380024
Website: www.jumbowarranty.com

I have 48 inch samsung led and purchased warranty of 1 year from jumbo..
I had complained for sound problem and dusting on 4th october 2019 but still they didnt even visit once.
I have contacted customer care 6 to 8 times
Now they behave very rudely with me.
The executive named dipak who came for warranty at my house is said that i have left the jumbo warranty job and spoke very abusive language. Now i feeled being...
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S
Shivans Agarwaal
from Mumbai, Maharashtra
Oct 4, 2019
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irresponsible and rude behavior of staff especially one of their managers draupat

To whomever it may concern
I've given my tv for repair at your workshop
It has been almost 20 days since my tv is with you.
When i tried to contact your managers
He was in desperate ego, agitation as if he was the owner of the company.
He was talking # in phone.
Infact if your company is so responsible to read this complaint you can ask me for his call recording and listen it.
You'll be...
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S
Sandesh Khandelwal
from Vasai-Virar, Maharashtra
Dec 5, 2018
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2 years happen led not repaired till yet

Address: Ahmednagar, Maharashtra, 414001

I am from ahmednagar. I have given sony32" led for repair... Since 2year happen. For ds complain, till yet not solve.. Mr ravish was consent person, but he was not giving proper answer, always he is telling i am outside with family... He has taken warranty money 3500, n i have d led at her place, ahmedabad office... So it's humble request to take serious action....
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S
Swastikbricks Laxman
from Abu Road, Rajasthan
Oct 20, 2018
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43w750d sony panel problem

Address: Sabarkantha, Gujarat, 383001
Website: [email protected]

My sony 43w750 tv has panel problem, i sent it on jumbo warranty service. On 8/9/2018. I have not yet received it repaired or unrepaired. N company oftenly said it will be in next week. Today's 20/10/2018 n i not receive any response about it. The company executives oftenly spent time week and weekend. I told him to give me my tv back repaired or new. But no response about it....
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S
Sony Harshit
from Pune, Maharashtra
Aug 24, 2018
Resolved
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sony 43 led tv

Address: Ahmedabad, Gujarat, 380060
Website: jumbowarranty.com

I called from 12 july 2018 for warrenty service of my tv.
They pick my tv at[protected] and told to change pannel in warrenty due to lines shoe in diplay.
They promised to solved problem in 15 days,
Till date[protected] there is no solution and when i call, he/she only give answer that..."pannel overder is pending".
They not give his proper name when asked and behave very badly on phone call.

I...
+2 photos
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A
Ali Yahya
Aug 7, 2018
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failure in shipment

Address: 00971

I booking laptop online before two days ago and jumbo send sms booking confirmation no. J39715418 and when i asking about delay in delivery jumbo told me we donot have in stoke. It is not accepted such as big company like jumbo and i am waiting ur solution.
Sms from jumbo below
Hi ali. [protected]@gmail.com, thank you for shopping with www.jumbo.ae. your order j39715418, of amount aed 3299.00, placed on 05.08.2018 18:44 has been...
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A
Ali Yahya
Aug 7, 2018
Resolved
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failure in delivery from jumbo online service out of stoke

Address: 00971

I booking laptop online before two days from and jumbo send sms booking confirmation no. J39715418 and when i asking about delay in delivery jumbo told me we donot have in stoke. It is not accepted such as big company like jumbo and i am waiting ur solution.
Sms from jumbo below
Hi ali. [protected]@gmail.com, thank you for shopping with www.jumbo.ae. your order j39715418, of amount aed 3299.00, placed on 05.08.2018 18:44 has been...
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K
kshitiz305
from Delhi, Delhi
Jul 8, 2018
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my tv not repaired within 30 days

Address: New Delhi, Delhi, 110026
Website: www.jumbowarranty.com

This is a fraud company they picked up tv from my place on the 9/06/2018 and told me that they will return it back within 10-15 days, today 1 month (8/07/2018) after they tell me fake stories saying that the standby tv will be delivered to me since the last 8 days.
Everyday the same hope of delivering the Tv is given to me.

As per the conversation, the TV has left their service center 9 days ago but still they havn't...
+1 photos
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K
kdborad
from Ahmedabad, Gujarat
May 22, 2018
Resolved
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samsung 4200 tv 40 inch

Address: Ahmedabad, Gujarat

My self kishan borad. I bought tv in 2016 and after used 1.5 years it has problem and switched off. I complaint in jumbo warranty service and his representative came to my home and checked tv. He can not understand the problem and took tv in service center. I called many times in customer care but i dont get proper answer of my tv problem. They took 37 days for repairing and make some excuse. Today, i received my tv without repair. I m very...
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R
Rtpatel1958
from Mumbai, Maharashtra
Feb 26, 2018
Resolved
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led tv not repaired

Address: Ahmedabad, Gujarat

My warrany card no is [protected], which is last three years. On 1/2/2018 my led tv model no. 40j 5100 was picked by your rep. For necessary repairing purpose as per complain. However till date not return. On inquiry officer informed for wait. After passing one month i received sterio type answred.
There fore i req. You to kindly return my led tv duly repaired within two days otherwise i have forced to lodged complain before...
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M
Manoj9899
from Sonipat, Haryana
Feb 21, 2018
Resolved
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complaint unattended since 2 months

Address: Sonipat, Haryana, 131101

We have purchase your warranty card with our new led sony tv model no k. L. V 40 r35 on 05.03.2017 in the name of manoj tyagi, jumbo plan no dl - 29894 for 1 year (Registered mobile no [protected])
We had registered our complaint since last 2 months for straight lines viewed on screen, which is till unattended. We had also a talk from your executive from this mobile no [protected] which was given by your toll free no
Now you are...
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S
Shaikh Nisar
from Ahmedabad, Gujarat
Feb 21, 2018
Resolved
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samsung 40h5100 led tv

Address: Ahmedabad, Gujarat, 380004

My self mohammed nisar shaikh.
I bought warranty in 2015.
My warranty card no is [protected]
From this time period of 2015 to 2018 i claimed 4 to 5 times.
But there is not satisfactory result you give me.
You took my led every time 30 to 45 days and never gave any service unit.
And costumer care operator never take a call every time when i call them.
The service is very poor.
Contact...
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R
Raj84 Mishra
from Meerut, Uttar Pradesh
Jan 29, 2018
Resolved
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Resolved

onida ac not working

Address: New Delhi, Delhi, 110065

1 of 1, 729

[protected]@gmail. [protected]@gmail.com
Inbox
X

Rajkumar mishra
10/4/17
To support, onida, trushna. Joshi
Dear sir,
I bought ac on 25 april 2017 that was stop to work on 18 august 2017. I call onida customer care on 19 august 2017 till date ac is not working. Summer almost end. My son was burned so doctor advised me for him...
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P
prathamesh.mulay
from Bengaluru, Karnataka
Jan 4, 2018
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samsung led j5200 tv remote sensor not working

Address: 410210

We have purchased samsung led j5200 tv on 30/10/2016 with jumbo warranty service of 2 years. My serial code is 25641prathmes051116 during october 2017 the tv remote sensor was not able to capture signals from tv remote control. On verifying found tv remote control was working fine but the remote sensor in tv was malfunctioned. We have raised the complaint to jumbo warranty service customer care for replacement of tv remote sensor and they...
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A
Anurag19802017
from Mohpa, Maharashtra
Nov 7, 2017
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Resolved

samsung 55hu8500

Address: Ahmedabad, Gujarat
Website: jumbowarranty.com

Had given the tv for repair but the company could not solve the problem and returned the tv on contacting them they say there is no issue with the tv from their side and are not at all listening and cooperating with me on the issue. I asked them for a refund of my warranty purchase but still they are avoiding and prolonging the matter.

The customer service and service personnel are not c operative....
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A
arpit1201
from Delhi, Delhi
Oct 10, 2017
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never answer the call and broke my tv

Address: New Delhi, Delhi
Website: jumbowarranty.com

I have been constantly trying to reach them through [protected].
Nobody answers the call and they never revert back to your messages.
Those who are looking for jumbo warranty, i strongly recommend against it.
They can only cheat people and their customer care is also not supportive.
You can reach them only through [protected], no higher departments.
No complaints will ever be listened.
Those who are...
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A
arpit1201
from Delhi, Delhi
Sep 30, 2017
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replacement of my broken frame of led tv (jumbo fault)

Address: New Delhi, Delhi
Website: jumbowarranty.com

In january i started seeing some black spots on my samsung ua65ju6400 tv.
I registered a complaint at jambo. Executive was quick to visit my home, he acknowledged my problem and said that they will arrange a pickup soon.

When they brought my tv back, i saw a broken frame!!! I was quick to take photos and call the person who was attending my issue.
He said they will arrange an replacement soon. It was 7th feb '17...
+2 photos
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