[Resolved] Jumbo Warranty Service — Led tv | |||||
Reviews Bhavesh patel Submit a Complaint I purchased me samsung new tv with jumbo warranty. With extram money on 24.02.2015and my jumbo warranty id is 6988 Then after 10 to 15 days i realised there is black spots showing on my tv. And after few days it increase from 1 spot to 9 and the i call to jumbo service there technician come then i sow them that spots then he take the tv from my home and told me that there is a prob of display we will provide you new display panel with in 10 days. And after few days tod u the status of tv. Then i got no rply from there side so i call them on friday then on saturday then today. Every time they told me that they will call back then today they call me back and told me that we have term and cond that we will repair tv only when if it have a spot more then 9... And nothing is providing in the warranty form. And they are refusing to repair my tv now i m feal like cheated by that company so pl do some thing ther phone no is[protected] and [protected] plzzz do some thing. Help me. They are not solving my problem Bhavesh Patel [protected] Was this information helpful? | |||||
Feb 15, 2017 Complaint marked as Resolved Jumbo Warranty Service customer support has been notified about the posted complaint. Verified Support Jan 13, 2017 Jumbo Warranty Service Customer Care's response Dear sir, We are extremely apologized for your inconvenience, Kindly let us serve you better for your complete satisfaction. Again we are very very apologized for the disappointment suffered by you. We are already ordered your LED TV Parts, in solution of panel problem it take few time, and second we are not refusing any complaint or customer, and please give us operational time to solve this. From Jumbo Warranty Services. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
30%
Complaints
46
Pending
0
Resolved
14
+91 97 2550 2777
+91 97 2500 2777 [WhatsApp]
230-231, 2nd Floor, Sunrise Mall, Mansi Circle, Vastrapur, Ahmedabad, Gujarat, India - 380015
I Manish Gulati have made the complaint on 5-7-17 regarding my TV, my serial no. is 23178MANISHGU050816 which is under Warranty.Few months back your engineer taken my st to Ahmadabad for a month for repair also but we are facing same problem till now.
I have neither get my complaint no. nor any engineer visited Us.
Kindly see into the matter Urgently.
W.Regards
Manish Gulati