| Address: Surat, Gujarat, 395007 | | Website: www.jumbowarrenty.com |
First of all the person who attend the call at customercare is even ready to fight with me and say jo karna hai karle. This is what kind of people who attend the call at [protected] jumbo warranty
My matter was i bought sony 4k led and was under jumbo warranty. I got lining issue within 10 days of my tv. So i did a complaint and they took my tv for 1 month and gave it back to my as it is. I mean seriously for 1 month i am out of tv and all they do is gave it back as it is.
Lining in my tv was very rare. It would come very much randomly. But it would come for sure. I took all the pics of lining. The pattern of lining was also uneven. It would change the place and pattern eveey time it would come.
So as i got my tv back i got the line on display again in 3 days. So i was shocked i called them again and i said i thought the issue was solved. They again quickly take aways my tv and again for a month they took it back. When i called them again and again they said your panel is being finally replaced. So as i got my tv back in a hope that issue of display is solved.. I got line on display again. I was just blank and yes they lied about replacement of my display.
So finally m calling them again and again and they just want to observe the tv and if did not come under their observations then they consider it being ok. So they can even lie to you.
Now i am helpless with their warranty.
Uneducated for sure whoever attend the call is now like kya hai.. Company fraud lagti hai toh jo karna hai karle.. Call record karle internet pe daal de.. M sure it do gave me anger and i would might go consumers court if my display panel is not replaced or solved.
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