My account blocked without any proper reason
and not releasing account balance
Hello Chetram,
The following is a formal notice to you from our Risk Management team:
We would like to inform you that your Junglee Rummy account has been locked
due to the suspicious activity performed by you on the platform as per our
internal policies your account balance has been frozen
Risk Management Team
Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 01:57
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 2/5
To: Support E-mail
How can i unblock my account?
and what will happen to my amoun that was credited to my account?
[Quoted text hidden]
Support E-mail 11 November 2022 at 02:15
To: "[protected]@gmail.com"
Dear Chetram,
The following is a formal notice to you from our Risk Management team.
We would like to inform you that certain suspicious activities were detected in your
Junglee Rummy account.
We have algorithms designed which indicate fraud play of the user based on his
location, device, game play patterns etc.
We would like to notify you that all transactions in your Junglee Rummy account have
been frozen as per our policies.
Thank you.
Best regards,
Risk Management Team
Team Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 02:34
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 3/5
To: Support E-mail
What will happen to my amount of 21448?
How can I receive my money back?
please help
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 02:35
To: Support E-mail
i dont know what went wrong and why my account has been blocked
please help me unblock
Thanks
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 02:37
To: Support E-mail
and if it is not possible unblock my account then please return my amount of 21448 that was declined
Please help
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 02:39
To: Support E-mail
please reply
[Quoted text hidden]
Support E-mail 11 November 2022 at 02:56
To: "[protected]@gmail.com"
Dear Chetram,
As informed to you in our earlier emails you have violated our fair gameplay policy as
listed in our terms and conditions.
As you have done this activity knowingly, we are bound to take necessary action
against you.
Hence, your Rummy account has been deactivated and your fund balance has been
frozen.
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 4/5
Thank you for your time and patronage.
Best regards,
Risk Management Team
Team Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 03:02
To: Support E-mail
please let me know what exactly i have done wrong?
violated our fair gameplay policy, which policy have I violated ?
and what will happen to my account that is frozen?
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 03:17
To: Support E-mail
plz reply
[Quoted text hidden]
Support E-mail 11 November 2022 at 03:19
To: "[protected]@gmail.com"
Dear Chetram,
The following is a formal notice to you from our Risk Management team:
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 5/5
We would like to inform you that your Junglee Rummy account has been locked due to
the suspicious activity performed by you on the platform as per our internal policies
your account balance has been frozen.
Thank you.
Best regards,
Risk Management Team
Team Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 03:37
To: Support E-mail
please stop copy and paste,
give proper explanation why it has been blocked which TC i have violated.
and most importantly refund my account balance.
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