Junglee Rummy — account locked email came | |
My username jagdishp6. I have got a mail saying your account will be locked due to unfair in game play. I did not play any games unfairly i have played with my friend. It is also mentioned in your terms and conditions you can play with your friends not a team play but fairly. I have played fairly. Why i have got such email to lock my account. I have replied to your email but no response. Could you reply to it. From this complaint portal i could see many people are playing like that only plenty of complaints regarding this. If friends can join same table and play fairly. Let assume in a 6 table 4 friends joining two unknown players these 4 people no need to do any collusion just play if they got good cards and out of four one can easily won fairly. So i don't think all the games are playing in this site are fair. Every table two to three friends join together and play. Just reply to my mail. Was this information helpful? | |
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Junglee Rummy customer support has been notified about the posted complaint. Verified Support Mar 07, 2020 Junglee Rummy Customer Care's response Dear Jagatheesan, Greetings from Junglee Rummy - India's most trusted Rummy Site. We understand that you faced the issue. Please note that your concern was already forwarded to the concerned team and you will receive the callback within 24 working hours to resolve your issue at the earliest. Also, note that detection of a breach of our Fair Play Policy, such as but not limited to, fraudulent deposits under a stolen identity or collusion in play, shall result in prompt and serious action by Junglee Rummy against the suspected user, as detailed in the section entitled Breach and Consequences below. 1.1 Anti-Cheating and Anti-Collusion 1.1.1 You undertake that you yourself will play in all Games for which you register/which you join and not use any form of external assistance to play. You shall not add any unauthorized components and not create nor use any cheats, exploits, bots, hacks or any other third-party software designed to modify the Website. You also undertake that you will not use any third-party software that intercepts, mines or in any way collects information from or through the Website or through any of our Services. Any attempt to employ any such external assistance is strictly prohibited. 1.1.2 Formation of teams by you and any other user(s) for collusion or any form of cheating in the Games on the Website is strictly prohibited. Thank you for your time! Regards Junglee Rummy - India's most trusted Rummy Site. [protected]Mon-Sat 10:00 - 19:00) [protected]@jungleerummy.com | |
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Wrongly submitted my personal details.. I need to change it..
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