Junglee Rummy — Account locked for asking withdrawal money

I prakash p played rummy in jungles rummy, we won money of 19385 rs ll. I placed for withdrawal, it takes 24 hrs. And then under verification, now they locked my account. Kindly resolve the issue and provide our money.
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Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
Junglee Rummy Customer Care's response
Hello Sohail,

Thank you for contacting Junglee Rummy.

We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

We request you to mark this complaint as resolved as your issue is now resolved.

Thanks & Regards
Team - Junglee Rummy
Verified Support
Jun 16, 2022
Junglee Rummy Customer Care's response
Hello Prakash,

Thank you for contacting Junglee Rummy. Please ignore the previous response.

We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

We request you to mark this complaint as resolved as your issue is now resolved.

Thanks & Regards
Team - Junglee Rummy
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