Junglee Rummy — Account locked reopen my account

As I have a account in Junglee rummy and placed a withdrawal and there was no response and I contacted the support care and said my queries and immediately they locked my account this not fair …you assure for a safe play of real cash and you cheat like this .kindly resolve my problem soon
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Junglee Rummy customer support has been notified about the posted complaint.
Sep 24, 2022
Updated by rocky@0361
I receive an email saying that my id is blocked due to suspicious activity. I asked them for an explanation, they first said that they have some algorithms in place but they kept referring to the fair gameplay policy. I have gone through it and I am sure I have not violated any terms. please reopen my account
Sep 24, 2022
Updated by rocky@0361
This is my recent deposit.after this my account was locked

Verified Support
Sep 25, 2022
Junglee Rummy Customer Care's response
Dear Karthik,

Greetings from Junglee rummy!

This is in reference to your concern regarding account unlock.

As investigation completed by our risk management team and considering service gesture your Junglee rummy account is unlocked

Hope your query is resolved


Thanks & Regards
Team Junglee Rummy
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