Junglee Rummy — account locked while withdrawing | |
Hi all, My user id is chin80471fb. While i am creating my account i given facebook account. And i played with account. While deposit money and playing game there is no issue. I gain money around 1498/- after so many deposits. When i process for withdraw they asked for my proofs i given my aadhar card and pan too. If my proof are mismatch with my login credential they must inform or give access to change. With out doing all these they simply locked my account. I try call for technical support which is useless. I tried through mail, but i didn't get any reply. I lost my money, sorry they stolen my money. For depositing money, they don't required any rules but for withdraw they simply lock the account with out information. Friends there are many site for online money games. Don't be fool with play in jungles rummy. Was this information helpful? | |
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Junglee Rummy customer support has been notified about the posted complaint. Verified Support Apr 24, 2020 Junglee Rummy Customer Care's response Dear Chandhu, Greetings from Junglee Rummy - India's most trusted Rummy Site. We have checked your account and found that you were playing from Telangana. Please be noted that before you add cash to your Junglee Rummy account or play cash rummy games on our Website, you must acknowledge the legality of playing cash rummy games in the jurisdiction from where you are playing the cash games. You are prohibited to play cash games on JungleeRummy.com if you are not legally competent to perform transactions in Indian Rupees through banking channels in India and/or if you are not accessing JungleeRummy.com from a jurisdiction where playing cash online rummy games is legally permitted. Any violation of this policy will be considered a breach of our Terms, and as a result, your Junglee Rummy account will be locked immediately and you will not be entitled to receive any prizes or refunds from any such cash games you might have participated in on our Website. You also acknowledge that the state laws of Assam, Odisha, Sikkim, Nagaland, and Telangana, also called the Restricted Territories, do not permit their residents to play cash rummy games. You shall abide by these state laws and will not use Junglee Rummy’s Services to deposit cash, withdraw cash, or participate in cash games on Junglee Rummy while residing in these states. To know more you may click on https://www.jungleerummy.com/termsofservice Additionally, Our customer experts will get in touch with you within 24 hours to resolve your issue at the earliest. Thank you for your time! Regards Junglee Rummy - India's most trusted Rummy Site. [protected]Mon-Sat 10:00 - 19:00) [protected]@jungleerummy.com | |
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Your reason is unsupported,
I am not playing from Telangana. I you find it show proof for that.
If you find I am from Telangana you must lock my account while I am playing.
Or your should not give access to add amount.
You didn't do both. You simply take money and locked account with a fraud reason