Junglee Rummy — Amount did not credit in my rummy account after doing recharge

Junglee Rummy — Amount did not credit in my rummy account after doing recharge

P Pooja Amit Jangra Jun 22, 2023 Jun 23, 2023 This thread was updated on Jun 23, 2023

I had made a recharge of 5000Rs. in my rummy account on 20 June 2023 at 10:18 pm but I will not credit in my account till now. They said to me that I would have to wait 24 hours then I will get amount. But now it has been spent more than 24 hours and amount is not there. Game ID 930645f085 Phone number [protected] +1 photos Was this information helpful? No (0) Yes (0)
Junglee Rummy customer support has been notified about the posted complaint.
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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Jun 23, 2023

Verified Support

Dear Pooja Devi,

Greetings from Junglee Rummy!

We understand that your concern is related to the deposit made into your Junglee Rummy account.

We apologize for the inconvenience caused to you, we understand your disappointment and how inconvenient it could be for you.

We checked and observed that your transactions of Rs. 5000 got failed on[protected]:18:12
If the money was debited, it'll be added back to your bank account within 7 working days. This means that the amount will be added back to your bank account by[protected].

Please feel free to reach out to us in case you need any additional information.

Thanks & Regards
Junglee rummy