[Resolved] Junglee Rummy — big fraud site

loser1242

from Hyderabad, Telangana

Address:

Krishna, Andhra Pradesh, 521101

Hello guys,

I am a player in junglee rummy, my user name is loser1242.

Actually i created this account in this site long time ago but i didn't played any cash games coz i heard many negative things about this site. So recently i started playing free tournaments since a week.. Almost i am joining all the tournaments even in nights also. Till now i didn't even won single deal in first round out of all the tournaments i joined.

So what i understand is that this is a big fraud site.
I will tell u reasons.
1. The winner will be decided by the junglee rummy team.
2. Only 1 player out of 6 will continuously win atleast 3-4 delas out of 6 deals in a single round.
3. I think they know which cards to be delivered to which person.
4. Mostly i[censored] add money u will never get it in return and u will get addicted and u will lose all ur money.

So guys please don't join this site. There are plenty of sites are coming now adays so better try other sites..

Don't encourage these #..

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Nov 18, 2018

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Junglee Rummy Customer Care's response Dear Ramesh,

Greetings from Junglee Rummy!

We are concerned you feel this way. Our team had been tried to contact you many times during the last few days but now able to connect with you.

With response to your query regarding games is fixed, we would like to categorically state that we do not have/employ site players and it is against our policy. Please be assured that you are playing against another individual just like yourself. We only give a platform for which, we charge a small fee.

We would further like to state that as a responsible company and the fastest growing online rummy site in the country, we have taken all possible steps to ensure that we give a fair platform to all our players to try out their rummy skills. Cards at www.jungleerummy.com are dealt by using a Random Number Generator (RNG) system. Our RNG system is certified as per the International Gaming Standards and has passed the quality checks, which ensures that the users get a fair opportunity in the game. Hence, we have no manual control over the cards and in no way we can hand over the cards to the players.

The RNG system makes sure that the cards are distributed randomly and that no one has a manual access/control in the distribution of cards. Rummy, being a skill-based game, is dependent majorly on your strategies while playing the game.

We would still suggest that in case you feel that your cards are not good enough and your chances of winning may be less - "Drop" that game so that you lose minimum amount.

Also, regarding the query for addiction, Please note that as per our terms of service, which you agreed to during registration; it is every player's sole responsibility to play Rummy for entertainment, to the extent that they comfortably can. This is why we offer the option of playing free games and tournaments to all our players. Our goal is always to provide a safe, secure, fair and entertaining skill gaming platform for our users, and we have indeed been enjoying the support of our customers since our launch. Please be assured that you are playing against another individual just like yourself. We only give a platform on which, we charge a small fee.

Here are some additional tips that we'd like you to review with regards to our Responsible Gaming policy to help you in the future: https://www.jungleerummy.com/responsiblegaming

· Strike a balance in your life to check any form of addiction to playing excessively. Never prioritize playing games over other activities that impact your daily life.

· Consider gameplay as a form of re-creation meant for entertainment.

· Keep track of the total time you spend while playing games and limit it.

· If you play cash games, set a limit for your daily/monthly spends and stick to it consistently.

· Always play with a positive mindset and avoid playing in a distressed mood.

· Never play to chase losses and stop playing it if you are on a losing spree.

Please remember that rummy is a social game that should be played only for entertainment. Even professionals, who have mastered this game of skill, select to stop playing at certain times. We do not recommend our players to disrupt their normal lives and play rummy.

Again, we would request you to let us know a convenient time to speak to you. Our " Customer Champions" will be happy to assist you.

For further queries, you may also contact us on +[protected] from Monday to Friday (10:30 AM to 7:00 PM)

Regards,

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com