[Resolved] Junglee Rummy — bonus related

rummylover19

from Chennai, Tamil Nadu

Address:	560023
Website:	www.junglerummy.com

Dear Admin
last month i have joined junglerummy and till now i have played more than 1000 games and lost 70000 70k thats huge amount and guys i didnt even won single day such a worst site i never seen and thease people gave me a bonus of rs 300rs o my god what a big bonus guys please if you guys kno about this website please close your account and dont play any games in junglerummy complete fake and cheating website

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Jul 13, 2018

Complaint marked as Resolved

Thanks to junglerummy they have callled me and supported me with bonus thanks alot Naveen

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Junglee Rummy Customer Care's response Dear Prashant,

Greetings from Junglee Rummy!

We extend you a warm welcome to India's most trusted Rummy Site.

As you confirmed that our team was able to resolve your queries to your satisfaction - hence in future for all your queries, you may get in touch with us directly as we are committed to giving you the best support at all times.

With reference to your bonus request, we would like to inform that the bonuses are extended only if special promotions are being run at a particular point of time and the amount of bonus totally depends on the terms & conditions of those promotions. The bonus extended to you this time was as a part of an ongoing promotion, hence, it may not be possible for us to honor your request every time

As a responsible and the fastest growing rummy website in the country, we have taken all possible steps to ensure that we give a fair platform to all our players to try out their rummy skills. Entertainment Rummy is a skill game, winning/losing a game only totally depends on your skills and strategies. Also, Junglee Rummy is RNG certified and you may find the certification on the link below:
https://www.jungleerummy.com/certification

Please remember that rummy is a social game that should be played only for entertainment. Even professionals, who have mastered this game of skill, select to stop playing at certain times.

Here are some additional tips that we'd like you to review with regards to our Responsible Gaming policy to help you in the future: https://www.jungleerummy.com/responsiblegaming

· Strike a balance in your life to check any form of addiction to playing excessively. Never prioritize playing games over other activities that impact your daily life.

· Consider gameplay as a form of re-creation meant for entertainment.

· Keep track of the total time you spend while playing games and limit it.

· If you play cash games, set a limit for your daily/monthly spends and stick to it consistently.

· Always play with a positive mindset and avoid playing in a distressed mood.

· Never play to chase losses and stop playing it if you are on a losing spree.

For any further assistance, please contact us directly on +[protected] from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [protected]@jungleerummy.com.

Thank you for your time.

Regards

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com