Junglee Rummy — cheating by this app

deepjain2

Address:

Mumbai City, Maharashtra

This app is completely computerised and cheating by dummy player or computerised programming this app is in starting they r giving chance to win player but after some time they doing cheating and till they loose all the miney by player and saying again deposit money they are charge 15% commision on each and every game i can prove you how to cheat they

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Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

Junglee Rummy Customer Care's response Dear Deepak,

Greetings from Junglee Rummy.

We are concerned you feel this way, however, Rummy is a social game and should only be played for entertainment. Please understand that you can anytime switch to free games & tournaments if you feel you are losing too much.

In fact, the terms & conditions you agreed to at the time of registration, you should always follow the responsible gaming policy which specifies that you should never play to chase losses and stop playing it if you are in a losing spree.

Winning and losing are entirely upon the user's skill and strategy in a game and Junglee Rummy is in no way or manner involved in any game. We stress again that Rummy should only be played for entertainment and as such we are not going to let the user play as he's clearly not playing for entertainment.

Again, if we were running an operation that defied our commitment to provide a safe, secure, fair and entertaining skill gaming platform for our users, we would not have enjoyed the success and support of all our users. Since we do in fact provide a safe, secure and fair skill gaming platform, our users continue to utilize our services to play fair entertaining skill rummy games.

Also, in your best interest, we have locked your account.

Thank you for your time!

Regards

Junglee Rummy - India's most trusted Rummy Site.
[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com