[Resolved] Junglee Rummy — Cheating game ...don't waste your time | |||||
I lost 2 lacks in junglee rummy...you will get so many jokers..but it will not finish game and finally you will get 80 points..if you try to withdraw money from junglee rummy then next minute definitely you will be loosing side continuously. some times you will look like winning amount some..but with in less time you will loose what ever you won ...i am ready to raise a complain... Was this information helpful? | |||||
Complaint marked as Resolved
Junglee Rummy customer support has been notified about the posted complaint. Verified Support Jul 01, 2017 Junglee Rummy Customer Care's response Dear Madhusudhan, Greetings from Junglee Rummy. As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible Gaming policy at all times: https://www.jungleerummy.com/responsiblegaming: Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments. Our team tried contacting you on your registered mobile number to resolve your queries, however, could not get through. You are requested to respond to our email with your alternate contact number. You may also contact us on +[protected] between Monday to Friday (10:00 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com with your reference number c1614504 Thank you for your time! Regards Team Junglee Rummy [protected]@jungleerummy.com +[protected]Mon-Fri 10:30 AM to 7:00 PM) Verified Support Jul 19, 2017 Junglee Rummy Customer Care's response Dear Madhusudhan, Greetings from Junglee Rummy. In continuation to our earlier email - we'd like to inform that cards at www.jungleerummy.com are dealt by using a Random Number Generator (RNG) system. Our RNG system is certified as per the International Gaming Standards and has passed the quality checks, which ensures that the users get a fair opportunity in the game. The RNG system makes sure that the cards are distributed randomly and that no one has a manual access/control in the distribution of cards.Rummy, being a skill-based game, is dependent majorly on your strategies while playing the game. You may go through our certification on the below link: https://www.jungleerummy.com/certification Additionally, we take the fair play of Online Rummy on JungleeRummy very seriously. In order to prevent any form of fraud or unfair play in our games or on our site - all user actions including - deposits/identity verification/rummy games / individual hands are monitored to ensure a safe, legal and fair environment for all our users. We look forward to speaking to you, hence, we request to share your contact number in response to our email sent from [protected]@jungleerummy.com Thank you for your time! Regards Team Junglee Rummy [protected]@jungleerummy.com +[protected]Mon-Fri 10:30 AM to 7:00 PM) | |||||
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