[Resolved] Junglee Rummy — complaint marked as resolved | |||
Dear admin, I submitted four complaints against junglee rummy regarding their fraudulent activity. I haven't got a satisfactory response for any of the complaints. But now it is shown as resolved. How it happens? Last complaint i posted was about their terms and conditions issue. They are not asking us to agree to their terms and conditions. Also there is nothing as terms and conditions in their registration page. So how a new user know about their terms and conditions? They are doing their fraud activity here in consumer complaints forum also. They marked complaint as resolved without resolving. Please check the issue. Was this information helpful? | |||
Feb 6, 2018 Complaint marked as Resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support Jan 04, 2018 Junglee Rummy Customer Care's response Dear Zainul, Greetings from Junglee Rummy. We have already informed on your registered email-id and the multiple complaints posted by you, that your account was locked as you failed to follow the terms & conditions of our website on the below link: https://www.jungleerummy.com/termsofservice The investigation report was also shared on your registered email id. As stated multiple times we take the fair play of Online Rummy on JungleeRummy very seriously and if we observe any customer not following the terms, as mentioned on our website - it will result in swift and serious action taken by JungleeRummy against the suspected user. Please understand that even if you post multiple complaints - our response will remain the same. Thank you for your time! | |||
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View all Junglee Rummy contact information
Greetings from Junglee Rummy.
We'd like to inform that we are committed to resolving your complaints at all times. May we request you to send us an email to support@jungleerummy.com from your registered email-id with your queries along with your complaint reference number as "c1822712" for us to be able to resolve your queries.
Alternatively, you may contact us directly on +91-11-66481234 from Monday to Friday 10:00 AM to 7:00 PM.
We will be happy to assist you further.
Regards,
Team Junglee Rummy
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com