Junglee Rummy — Complaint not addressed

I have deposited cash in my account but cannot use my account as it has been locked. I created account on my phone with my mobile number and with an otp. No username created by the app and login was with mobile number only. Now my money is stuck and I cannot access my money or account. Kindly help
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Junglee Rummy customer support has been notified about the posted complaint.
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Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy
airforce2's [Complaint's author] reply, Feb 2, 2023
9508034860
airforce2's [Complaint's author] reply, Feb 3, 2023
Id created by mobile number as given above . With otp. This is the only username I had- my mobile number
airforce2's [Complaint's author] reply, Feb 17, 2023
Any update?

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