Verified Support
Oct 24, 2019
Junglee Rummy Customer Care's response Dear Jagatheesan,
Greetings from Junglee Rummy - India's most trusted Rummy Site.
We understand that you faced the issue and we found that you already had a word with our customer expert. Please note that your concern was already forwarded to the concerned team and you will receive the callback within 24 hours to resolve your issue at the earliest.
Also, note that detection of a breach of our Fair Play Policy, such as, but not limited to, fraudulent deposits under a stolen identity or collusion in play, shall result in prompt and serious action by Junglee Rummy against the suspected user, as detailed in the section entitled Breach and Consequences below.
1.1 Anti-Cheating and Anti-Collusion
1.1.1 You undertake that you yourself will play in all Games for which you register/which you join and not use any form of external assistance to play. You shall not add any unauthorized components and not create nor use any cheats, exploits, bots, hacks or any other third-party software designed to modify the Website. You also undertake that you will not use any third-party software that intercepts, mines or in any way collects information from or through the Website or through any of our Services. Any attempt to employ any such external assistance is strictly prohibited.
1.1.2 Formation of teams by you and any other user(s) for collusion or any form of cheating in the Games on the Website is strictly prohibited.
Thank you for your time!
Regards
Junglee Rummy - India's most trusted Rummy Site.
[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com
