Junglee Rummy — Deposit and a game related

I cutesinner, [protected]
I had made a deposit of 6000 on21st june my account has been debited also i have shared al the confirmation from my bank to their staff they just giving excuses that it will return to my acc with in 7 days now its 10 days over no supprt for it just asking for statemnt and etc
Also three days back while playing a table got forcefully closed by own thetly are saying that it has been closed by me no support for that also i m just waiting for my 6000 to come back after that i will make them feel what is the pain for torturing their customers or fooling their customers they had just gropped my 2000 just praying my 6000 got back after that i will make a legal file against them
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Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2021
Junglee Rummy Customer Care's response
Hello Umang,

Thank you for contacting Junglee Rummy.

We completely understand your concern. As discussed over call, we checked and observed that your transaction of Rs 6000 failed and there is no pendency from Junglee rummy end. We request you to coordinate with your respected bank account with the reference id shared with you over the email.
On your request for the game-related concern, we will re-check the game. Our team is working on it and will share the update with you.

For further assistance, please feel free to write back to us on the same email thread. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy
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