[Resolved] Junglee Rummy — details required (game info) | |||
Dear support team, My user id is vigneshmay28. My jungleerummy account was locked few months back based on my request. Could you kindly provide me the details of my deposit & withdrawal amount in total. There is no motive behind this request of information. Just want to know the details. Expecting your reply at the earliest. Thanks in advance Was this information helpful? | |||
Nov 26, 2017 Complaint marked as Resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support Oct 26, 2017 Junglee Rummy Customer Care's response Dear Vignesh, Greetings from Junglee Rummy. As you agreed that your account was locked basis your request a few months back - we'd like to inform that post a verbal conversation with you we deactivated your account in your best interest. Further, the details requested by you for your Deposits & withdrawals have been sent to you via email (on your registered email-id) as such information is private to you and cannot be shared online on public forum which as per the privacy policy of Junglee Rummy given on https://www.jungleerummy.com/privacypolicy We would also like to state that this is not an easy decision on our part since we are losing you as a customer. However, the company protocol to lock your account was ultimately in your best interest and we thank you for your cooperation. Thank you for your time! Team Junglee Rummy +[protected]Mon-Sat 10:00 AM to 7:00 PM) Email: [protected]@jungleerummy.com | |||
 2 Comments | |||
Comments
Not open my cash games please my account opened me
User name. venkarad1560
User name. venkarad1560
Junglee Rummy Customer Care's response, Dec 1, 2017
Verified Support
Dear Sir,
Greetings from Junglee Rummy.
As checked and observed - we are unable to find any account with the username "venkarad1560". You are requested to send us an email from your registered email id and we will get back to you with a resolution.
Alternatively, for assistance, please contact us directly on +91-11-66481234 from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to support@jungleerummy.com.
Thank you for your time.
Regards
Team Junglee Rummy
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com
Greetings from Junglee Rummy.
As checked and observed - we are unable to find any account with the username "venkarad1560". You are requested to send us an email from your registered email id and we will get back to you with a resolution.
Alternatively, for assistance, please contact us directly on +91-11-66481234 from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to support@jungleerummy.com.
Thank you for your time.
Regards
Team Junglee Rummy
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com
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View all Junglee Rummy contact information
Greetings from Junglee Rummy.
We understand your concerns, however, an email was already sent to your registered email-id informing the reason for locking your account. A new email has been sent again informing the details.
You are requested to acknowledge the receipt of the email and respond with the requested information. We'd like to request you to follow our terms & conditions you agreed to at the time of registration at all times. You may go through the details once again on the below link:
https://www.jungleerummy.com/termsofservice
For any further assistance, please contact us directly on +91-11-66481234 from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to support@jungleerummy.com.
Thank you for your time.
Regards
Team Junglee Rummy
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com