[Resolved] Junglee Rummy — Fraud and Cheating

 
2 Reviews
 princeqr on Oct 27, 2016
Hi

I have complied earlier and i withdraw the same to make sure my complaint is genuine. I have found that the site is system driven set by the company and the management decide who to win and loos.i am sure its a program made to make the plays impress with the site by giving small pay outs.

once you withdraw any amount the next 48hrs you will never win or accumulate cash

I strongly suggest/believe this kind of site should be stopped and penalized for cheating the public

we play for fun and also anticipating the site is genuine and do not cheat us

My complaint to the site is copied Below

hi

i have been playing in your site for quit some time, i fount its not doing fair legality. was watching the site closely for last couple of week after my complaint.

i observed that its a system driven game, which is set by your site. and i do not think its is fair.

i have many experience which i can prove and have saved in my computer to show the same.

last time when i filed a complaint you compensated with some bonus, after that i have played for more than 20 thousand, just to find the system

i found its fully system driven set by the company

i will make sure this fraud thing will be stopped

good bye
prince
Complaint marked as Resolved 

Complaint Status


[Oct 27, 2016] Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Junglee Rummy Customer Care's response, Oct 28, 2016
Dear Prince,

Greetings of Junglee Rummy.

We take great pride in ensuring that the cards are dealt to you randomly hence our certification is updated on our website for your reference - https://www.jungleerummy.com/certification

As discussed earlier you withdrawing funds has no link with cards being deal to you in the game.

Our team will call you back to understand your queries and make sure we resolve them on priority.

Thank you for time & patronage!

Team Junglee Rummy
+[protected]
(Mon - Fri 10:30 AM to 7:00 PM)
Verified Support
Junglee Rummy Customer Care's response, Nov 19, 2016
Dear Prince,

Greetings of Junglee Rummy.

We understand that you had a conversation with our team and your queries are resolved. In case there is anything else we may assist you with do send us an email to support@jungleerummy.com and we will be available for your assistance.

Thank you for time & patronage!

Team Junglee Rummy
+[protected]
(Mon - Fri 10:30 AM to 7:00 PM)
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Hi Guys,

I am playing rummy in Junglee rummy since 2014 or may be older. When I joined this site as a newbie they allow me to win some small tournaments which has 600 as the 1st prize. Later I started playing cash games and won some small amount and withdrwaled it which is 600rs. So later I continued playing on this site with big amounts sometimes I won but at the end of the day my account will be 0 as i lost everything.

Now I am level 37 player in last 3months I added almost 1lakh to my junglee rummy account Now I have 8 rupees in my account. Joined new year, christmas tournies also and Never won those tournies till now. I mean when they announce some big tournies which has free entry to register will never let you win and some will ask you some amount register even though they don't allow you to win in tournies also.

Guys Its my personal suggestion to you Please don't play cash games and don't get addict to rummy especially to junglee rummy site.

Still if you don't listen I am sure that definitely you will cry one day after losing lakhs like me.

if you have any kind of doubts you can reach me on my mobile.

[protected]
Junglee Rummy Customer Care's response, Jan 30, 2018
Verified Support

Dear Balaji,

Greetings of Junglee Rummy.

We are concerned you feel this way, however, we'd like to clarify that winning tournaments totally depends on your skills and strategies and Junglee Rummy has no option or feature to make someone win a tournament.

Also, please note that Junglee Rummy is RNG certified which means that the cards are dealt to all our players randomly. You may view our certification for your reference on - https://www.jungleerummy.com/certification

Please understand that we urge all our customers to follow Responsible gaming policy at all times which specifies that every player should deposit within their limits: https://www.jungleerummy.com/responsiblegaming. If you feel you are losing beyond the limits you may:

A. Switch to Practice/Free Games
B. Switch to Free tournaments and use your skills to win the tournaments
C. Modify your Daily/Monthly deposit limit to the minimum.

Further, as already informed - the tournaments can only be won use your skills and under no circumstances or way can Jungleee Rummy control the winner of the tournaments as we follow RNG.

We also understand that you have already had a conversation with our team regarding all your queries and you were satisfied with the given response. Our Team will still reach out to you once again in case you require any further assistance.

Thank you for time!

Team Junglee Rummy
+91--11-66481234
(Mon - Fri 10:30 AM to 7:00 PM)
BALAJI Aaaa's reply, Jan 31, 2018
Hello Team,

The issue has not solved yet.

This is my personal suggestion to newbies or addicted players. Just go through the reviews before you start playing cash games in this sites. Don't make mistakes like me and don't lose your money. Think twice about it. The complaints posted here by the players who have player cash games and lost big amounts. So think before you join.

As per you below comment. I have few questions for you.

1. Who will have good playing skill?
A. Level 37 player B. Level 5 player.

2. The entire game depends or 80% of game will depends on?
A. Getting good cards(with life) B. Skills of our own.

3. RNG certification. If you follow this why should I complained against you?

Example : If a company has an ISO certification it doesn't mean that they strictly follow it. Who knows it whether they are following it or not? Only the people who are working in it will know the fact.
The visitors will think that they have an ISO certification and the company is good.

BUT the fact is that the company is not good but they have ISO certification.

Same way junglee rummy site.

To get the RNG certification you guys maintained the site in a good manner for few months later on, the site members or cheaters joined and suddenly started looting us.

As I already raised a ticket regarding this and we had conversation about it.

Now we don't know how many of the are genuine and fake. What I feel is all are fake becoz we dont have proof to believe them. We have only proof that those guys are looting us.

Let me ask you a question Why did you made invisible options of other players like cash games played and free games played.?

Here only shows your genuinity.

If you want to solve clear my doubts.

Yes I had a conversation with JOSE I followed his instructions, but when made my deposit I won some amount. and lost everything.
When I made my second deposit I lost everything and won none.

Later I won some amount(300) in tournament again used it to play games and lost.

Same result No change.

Because you guys popular now thats the main reason.

+918686421537

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    Junglee Rummy - Fraud and Cheating