[Resolved] Junglee Rummy — fraud people | |||||
Pls don't play this cheap game i started to play this game only with rs 100 but with that i found that how trustable they are those people are cheating our money. When i finished matching the cards and when i give declare and the final result showing as i got dropped and they are taking my money. This happened more than 6 times. So pls stop playing these games Was this information helpful? | |||||
Sep 27, 2017 Complaint marked as Resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support Aug 27, 2017 Junglee Rummy Customer Care's response Dear Prajesh, Greetings from Junglee Rummy. We apologize you feel this way however as observed in the screenshot shared - you got dropped as you made an invalid declaration. As per the rules of 13 card point rummy, the cards should have: A. 1 pure sequence B. A second sequence (Pure/Impure) C. Rest of the cards arranged in valid sets/sequence. The cards you declared does not contain a pure sequence, hence considered invalid. As per rummy rules if you make an invalid declaration you lose by 80 points. We suggest that you go through the rules of rummy game on the below link and play free/practice games. https://www.jungleerummy.com/how-to-play-rummy You are requested to send us an email to [protected]@jungleerummy.com with the Game-IDs of other 6 games and we assure that we would respond to your email with the reasons of you getting dropped in the game. Once again, we request that you should switch to playing free/practice games and start playing cash games only after you are more experienced. For any further assistance, please contact us directly on +[protected] from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [protected]@jungleerummy.com. Thank you for your time. Regards Team Junglee Rummy +[protected]Mon-Fri 10:00 - 19:00) [protected]@jungleerummy.com | |||||
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