[Resolved] Junglee Rummy — Fraudulent activities (vignesh may 28 - username)

Vignesh Rajasekaran

Address:	Mumbai City, Maharashtra
Website:	www.jungleerummy.com

Lot of players are creating multiple id's in jungleerummy and creating huge loss by exchanging cards. Support team is also not giving a proper reply via email. They are telling everytime that those players are genuine and didnt do anything wrong. I myself noticed many times user receiving a card & discarding the same card immediately to another user.

I lost several thousands due to such cheating and now requested to close my account as they didn't respond properly.

Will not leave this issue. Will publish this news in all forums, social media, youtube & tv ad's.

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Sep 8, 2016

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2016

Junglee Rummy Customer Care's response Dear Vignesh,

As per our discussion, we have explained that the complaint regarding the players was verified and found that no one involved in any fraudulent activity, all the players have been registered in our site like you did.

Also we have discussed that you will close your complaint and satisfied with the answer which you have got from me. Request you to close the complaint as your issue has been resolved

Regards
Dattu
Manager
Customer Experience Team
Junglee Rummy.

Sep 16, 2016

Updated by Vignesh Rajasekaran hey have internal players .when you win little money they modify your account in such a way that you will get bad cards and through the internal players they will take away that money too .when asked refund for valid reasons with proof they tell dont play if you dont trust the site. Initially the site was good but now lot of fraudulent things are happening here .If you play here its your risk. Soon Indian goverment will block this site and most of them going to be in loss.

Verified Support

Sep 19, 2016

Junglee Rummy Customer Care's response Dear Vignesh Rajasekaran,

We had discussed this issue over phone and time and again you are posting comments, You have accepted that there was no issue in our website and which you have accepted after prolonged conversation with our customer support team and Manager as well. You have sent us a confirmation mail that your issue has been resolved and despite of all efforts from our side and resolved your issue you are continuing to post comments.
We have resolved your issues from our side, you are not even responding to our calls these days, this clearly shows your intention behind posting such comments and which are invalid and meaningless.
Call us if you have any issues.

Regards
Dattu
Head Customer Experience
Junglee Rummy Team.

Oct 19, 2016

Updated by Vignesh Rajasekaran Issue has been solved. Posted such comments in frustration.