Junglee Rummy — I change my date of birth

Aug 06, 2019

Junglee Rummy Customer Care's response Dear Shyhoney,

Greetings from Junglee Rummy!

We understand that your report relates to the KYC verification of your account. For the safety and privacy of the user's account, we verify the KYC details of the players. From your report, we understand that the Date of birth initially entered by you on your Junglee Rummy profile was inaccurate due to which you are facing issues while requesting withdrawals.

The good news is that we have means to rectify this from our end and we are looking forward to resolving this for you. To fix this, we need some information to locate your account. We suggest you to kindly email to us at [protected]@jungleerummy.com or call us on our toll-free number[protected] and we will guide you through the process to resolve this. You can even contact us through the inbuilt chat channel that you can see after logging in to your Junglee Rummy account.

We are waiting for your response regarding this on our chat/email or phone channel so that we can help you further regarding this.

For further queries, you may also contact us on[protected] between Monday to Friday (10:30 AM to 7:00 PM)

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
[protected]Mon-Fri 10:30 AM to 7:00 PM)