[Resolved] Junglee Rummy — I think its scam or what | |||||
Hi, i m jani basha i have account in jungleerummy from last two years i am vip player there in the begining they are so helpful if i lost money they give bonus cheer me play more games time goes on what happens my loss continue i never recover i got angry i mailed lock my account if you dont add bonus they locked my account after some time i requested unlock my account after two years of addiction they playing hard ball what support team told on phone i[censored] write mail add bonus we cant unlock your account i am just shocked in the begining they help time goes on they showing their true colours as a customer i write my problems to support team and what replay i[censored] write mails we dont allow play there i wrote two times mail to unlock my account still unlocked because i wrote my problems too support team please look into this when i play with big money no questioning they sweet and helped me when do i start questiong this happens. thanks, Was this information helpful? | |||||
Feb 6, 2017 Complaint marked as Resolved thanks for understand me and especially sangeetha ji thanks i hope this type situations with support team dont happen again Junglee Rummy customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Junglee Rummy Customer Care's response Dear Mr. Jani Basha, Greetings from Junglee Rummy. As informed by you on phone all your queries are now resolved. If we have been able to resolve your queries to your satisfaction do mark this query resolved. Wishing you all the best. Regards Team Junglee Rummy +[protected]:30 AM to 7:00 PM) | |||||
 2 Comments | |||||
Comments
I'm complaining about hanging problem and freezed while playing for 20 days. Please rectify the problem soon
Junglee Rummy Customer Care's response, Feb 7, 2017
Verified Support
Dear Ravi,
Greetings from Junglee Rummy.
May we request you to send us an email from your registered email-id so that we could assist you further.
Thank you for your time!
Regards
Team Junglee Rummy
+91-11-66481234
(Mon - Fri 10:00 AM to 7:00 PM)
Greetings from Junglee Rummy.
May we request you to send us an email from your registered email-id so that we could assist you further.
Thank you for your time!
Regards
Team Junglee Rummy
+91-11-66481234
(Mon - Fri 10:00 AM to 7:00 PM)
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Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in https://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
Thanks and regards
saminey
Greetings from Junglee Rummy!
As informed to you on email that you had sent in support@jungleerummy.com your withdrawal goes under verification for the security of your account.
Last time your account went under verification in the month of December and now in February as this is a part of the periodic checks carried by our Risk Management team.
Hope you would appreciate our regular checks that makes sure that we give you and all our customers a safe and fair environment to play cash rummy games.
Your withdrawal will definitely be processed after successful verification of your account.
Thank you for your time!
Regards
Team Junglee Rummy
+91-11-66481234
(Mon - Fri 10:00 AM to 7:00 PM)