[Resolved]  Junglee Rummy — Issue with Withdrawl

Address:New Delhi, Delhi, 110027
Website:www.jungleerummy.com

Hi,

I have added some amount in junglee rummy and played with that amount. After winning the matches, i have made a withdrawl request. Till here everything will be good. Now the mails from Junglee rummy will float into your mail box saying that we need to monitor the transaction details and the withdrawl will be processed with in 5-7 working days. Why the monitoring will not be done during the match and why it will be done after placing withdrawl request. Risk management team of junglee rummy are illiterates and don't know the cash flow process between deposit and withdrawl. At the end they will ask for the bank details reflecting the transactions involved for deposing the amount in account. WHY IT WAS NOT MONITORED WHILE DEPOSING THE MONEY INTO JUNGLLE RUMMY ACCOUNT.

Seems they want to delay the withdrawl process and make the people to play again with winning money and lose them without having a withdrawl.
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Dec 16, 2016
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Dec 06, 2016
Updated by Vinod Thallapalli
Please find the attached details of withdrawal request.

Verified Support
Dec 08, 2016
Junglee Rummy Customer Care's response
Dear Vinod,

Greetings from Junglee Rummy.

We had received your email on [protected]@jungleerummy.com on Decemeber 6th and as informed to you on December 7th your withdrawal requests were processed. You must have received the funds into your account by now.

I hope you understand that the verification is done for the security of your account so that we can promote fair-play on our website. Be rest assured that we are always available for your assistance and will always give you the best rummy experience.

Thank you for your time & patronage

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:30 AM to 7:00 PM)
Verified Support
Dec 13, 2016
Junglee Rummy Customer Care's response
Dear Vinod,

Greetings from Junglee Rummy.

We understand that you must have got your withdrawal amount in your account and your queries are now resolved. In case we have been able to meet your expectations do mark this complaint resolved.

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:30 AM to 7:00 PM)
Complaint comments 

Comments

I have lost 20000 thousand in this site when i play rummy with my friend i have never lost but in junglee rummy i have lost all time never i win on this site is a cheating site so stop playing on this site

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