[Resolved] Junglee Rummy — Junglee rummy not process withdrawal

AROKIASAMY J

from Sivakasi, Tamil Nadu

Address:	New Delhi, Delhi, 110001
Website:	Www.Jungleerummy.com

Dear editor

At first junglee rummy ask my bank account statement i submitted... The below mail for jungleerummy

Copy of your bank statement which reflects your “name” and “bank account number” clearly. The bank statement should be of the account number you have registered with junglee rummy at the time of your deposit. All other transactions must be blacked out.

But now you as 19 months before deposited bank statement its very difficult to get really my mind is not well lot of tress comes if you failed to processed my account i won't play hereafter. Please take action and give my 1200

Username saminey

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Jan 3, 2017

Complaint marked as Resolved

Complaint solved thanks for your help

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Junglee Rummy Customer Care's response Dear Arokia,

Greetings From Junglee Rummy.

We understand your concern and as a one time courtesy we have gone ahead and processed your withdrawal request and you shall be receiving your funds within the next 24-48 business hours.

Requirement of deposit proof is a part of our verification process which ensures that all users playing cash rummy games are following our terms & conditions. This helps us give all our users a fair and safe environment while playing cash rummy games.

We hope you will acknowledge the steps we take to ensure that we give you the best rummy experience.

Thank you for your time & patronage!

Regards

Team Junglee Rummy
+[protected]
(Mon - Fri 10:00 AM to 7:00 PM)

Verified Support

Dec 29, 2016

Junglee Rummy Customer Care's response Dear Arokia,

Greetings From Junglee Rummy.

We understand that all your queries are resolved as your withdrawal request was processed by us. Do Mark this complaint resolved if we have been able to answer your queries to your satisfaction.

Thank you for your time!

Regards

Team Junglee Rummy
+[protected]
(Mon - Fri 10:00 AM to 7:00 PM)

Jan 03, 2017

Updated by AROKIASAMY J Complaint solved thank