[Resolved]  Junglee Rummy — keep on sending messages

# people. I had already lost 4 lakh and attempted suicide. And now i had stopped playing and living peacefully couple of months. But daily # jungle rummy is sending me 100 messages day and torturing me. Give my money back #. Complained in cm shell. You all do prostitution with your family members and earn money instead of cheating people.
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Jan 20, 2019
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
Junglee Rummy Customer Care's response
Dear smariyap,

We are concerned you feel this way. In your best interest, all your accounts have already been locked. We hope you understand that we take our users' safety very seriously, and the action of locking your account is ultimately in your own best interest.

Please note that as per our terms of service, which you agreed to while registering, it is every player's own responsibility to play rummy for entertainment, to the extent they comfortably can. As a responsible gaming service provider, to ensure that you don't incur any further losses, we have locked your account so that you cannot fund your account any further.

Please do remember that rummy is a social game that should be played only for entertainment. Even professionals, who have mastered this game of skill, select to stop playing at certain times. Here are some additional tips that we'd like you to review with regards to our Responsible Gaming policy to help you in the future: https://www.jungleerummy.com/responsiblegaming

· Strike a balance in your life to check any form of addiction to playing excessively. Never prioritize playing games over other activities that impact your daily life.

· Consider gameplay as a form of re-creation meant for entertainment.

· Keep track of the total time you spend while playing games and limit it.

· If you play cash games, set a limit for your daily/monthly spends and stick to it consistently.

· Always play with a positive mindset and avoid playing in a distressed mood.

· Never play to chase losses and stop playing it if you are on a losing spree.

Again, we request you to take a complete break. Also, we have raised a request to unsubscribe your registered Email ID and Mobile Number and same will done within next 72 Business Hours. For any further assistance, do reach out to us on +[protected] from Monday to Saturday (10 AM to 7 PM).

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com
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