Junglee Rummy — Look like boat player

Hello Vishal Walke,

Thank you for contacting Junglee Rummy.

We completely understand your concern and we are always here to help you.

It's unfortunate to know that you feel this way. Please note that use of bots or automatic play is prohibited on our platform. You play against a real player. Transparency, Trust and Responsibility are our core values. Hence, Fair play is what we always adhere to.

We request you to share the game Id and your user name, In case you are referring to any specific Game on our other available support channel so that we can remedy the situation at your earliest convenience.

Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

Thanks & Regards
Team - Junglee Rummy

Hello Vishal Walke,

Thank you for contacting us back.

We are concerned you feel this way. As a leading Rummy site, we indeed take fairness of gameplay and wellbeing o[censored]sers, o[censored]tmost importance.

Please be informed in order to prevent any form of fraud or unfair play in our games and on our site, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

Junglee Rummy cards are distributed using a certified Random Number Generator software. The wins/losses are completely based on the player's skill and we have no influence on the outcome

Also, Once your query is resolved and you're satisfied with the resolution please do help us by marking this complaint as resolved.

Thanks and Regards
Junglee Rummy

Hello Vishal Walke,

Thank you for contacting us back.

We are concerned you feel this way. As already informed, the cards are distrubited using a certified Random Number Generator software. If you are feeling like you're continuously losing games we would suggest you to take a short break and come back with a new set of strategies. Give a quick read to the following article for some tips and tricks to win: https://www.jungleerummy.com/blog/secret-rummy-tips-tricks/

Moreover, regarding your query for the minimum withdrawal of INR 25, we do not have this option as of now. But, we take it as a feedback and have forwarded the same to our concerned team.

Also, Once your query is resolved and you're satisfied with the resolution please do help us by marking this complaint as resolved.

Thanks and Regards
Junglee Rummy

Hello Vishal Walke,

Thank you for contacting Junglee Rummy again.

We understand it might be disheartening to lose a few games in a row. However, we cannot deny the fact that winning and losing both are a part of the game. Also, we have no influence on the outcome of the game.

In case you're comfortable in sharing the details here please let us your username and the game id or share it with us via 'Help Page' and we would be happy to help you.

Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

Thanks & Regards
Team - Junglee Rummy