[Resolved] Junglee Rummy — Lost 30 lakhs amount

[Resolved] Junglee Rummy — Lost 30 lakhs amount

S srikanthvith

I lost 30 lakhs or more amount in jungle Rummy, because they placed some player on bigger tables, when we try to play big games like(10000, 5000) we didn't get even single card and if we got 3 jokers also finally we have to give count. Please anyone help me on this other wise ban this type of sites . I dont want suffer other guys like me. Please some help me to get my money what ever i lost otherwise we should ban this type of sites. Because of this site lost my family and friends and relatives everything. This site spoil my entire life . Please someone suggest on this Was this information helpful? No (0) Yes (0)
Dec 14, 2016 Complaint marked as Resolved Issue is resolved and closing this complaint Junglee Rummy customer support has been notified about the posted complaint. Verified Support Nov 10, 2016 Junglee Rummy Customer Care's response Dear Sir/Ma'am. Greetings from Junglee Rummy. We would like to inform that cards are dealt through Random Number Generator and as such there is no manual intervention in card distribution. May we request you to share your username and contact number or contact us from your registered email-id to [protected]@jungleerummy.com quoting the reference number C1424112 for us to be able to assist you further. Thank you for your time & patronage Thanks & Regards Team Junglee Rummy +[protected] (Mon-Fri 10:30 AM to 7:00 PM) Dec 13, 2016 Updated by srikanthvith is not yet resolved Verified Support Dec 13, 2016 Junglee Rummy Customer Care's response Dear Srikanth Greetings from Junglee Rummy. We understand that your queries are now resolved. In case we could help you with anything else do send us an email on [protected]@jungleerummy.com Thank you for your time & patronage Thanks & Regards Team Junglee Rummy +[protected] (Mon-Fri 10:30 AM to 7:00 PM) Dec 13, 2016 Updated by srikanthvith Got call from Junglee rummy team(Dattu) He will discuss with senior management and will try to resolvemy problems asap. Dec 14, 2016 Updated by srikanthvith Issue resolved now and closing this complaint
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Comments

srikanthvith

Isuue is resolved now got a call from junglerummy thats for that please close this complaint. Thanks

boopathyboss

from Chennai, Tamil Nadu

3rd december 2016 i transferred 50rs to junglee account but money deducted from my bank account but not credited to junglee account poor customer service still not credited

Junglee Rummy Customer Care's response, Dec 13, 2016

Verified Support

Dear Sir/Ma'am,

Greetings from Junglee Rummy.

We are concerned that you did not get your money back however as informed to you on Dec'3rd via an email from support@jungleerummy.com that your payment got failed and the bank shall refund the same to you within 5-7 working days.

In case you don't get the money back you can raise a query to the bank via email and we assure that you will get a positive response.

Be assured that your funds are safe with the bank.

Thank you for your time & patronage

Thanks & Regards
Team Junglee Rummy
+91-11-66481234
(Mon-Fri 10:30 AM to 7:00 PM)