[Resolved] Junglee Rummy — lost everything | |||||
Dear team This is dilip from chennai tamilnadu this month i deposit almost 7lakhs and i lost everything now i don't have single rupee i tried to conta junglee rummy and ash him to add maximum cash bonus but they simply said you are not eligible for cash bonus i don't know why so you are requested to kindly look into this and give back my money my id dilipkumarv Regards Dilipkumar [protected] Was this information helpful? | |||||
Dec 17, 2018 Complaint marked as Resolved Manoj solved my complaint Junglee Rummy customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Junglee Rummy Customer Care's response Dear Dilip, Thank you for marking the complaint as resolved. Our Customer Service Champion has already spoken to you in detail and resolved all your queries. We will again like to reiterate that bonuses are extended only if special promotions are being run at a particular point of time and the amount of bonus totally depends on the terms & conditions of those promotions. Hence, it may not be possible for us to honor your bonus request every time. Please understand that Rummy is a skill based game played for entertainment and that is why we have given you to the facility to reduce your limits yourself and play free tournaments to win a cash prize. In fact, when you register on our website and accept our terms of service – you also agree to our Responsible Gaming policy which is as below: • Strike a balance in your daily life to check any form of addiction to rummy • Consider rummy as a form of a recreational game meant for entertainment • Never prioritize rummy over other activities that impact your daily life • Keep a track of the total time you spend while playing online rummy games • Set a limit for loss in cash rummy games and stick yourself to it consistently • Always play with a positive mindset and avoid playing in a distressed mood • Never play to chase losses and stop playing it if you are in a losing spree Again, please note that as per our terms of service, which you agreed to during registration; it is every player's sole responsibility to play Rummy for entertainment, to the extent that they comfortably can. This is why we offer the option of playing free games and tournaments to all our players. Our goal is always to provide a safe, secure, fair and entertaining skill gaming platform for our users, and we have indeed been enjoying the support of our customers since our launch. In case you need any further assistance we request you to contact us over a call or email us the details. Our " Customer Service Champion" will be happy to assist you at all times. Junglee Rummy - India's most trusted Rummy Site. +[protected]Mon-Sat 10:00 - 19:00) [protected]@jungleerummy.com | |||||
2 Comments | |||||
Comments
I am transfer to 25rs to jungle rummy but my id is no cash cheating jungle rummy i go to complaint for consumer court
I have been sufferered from same issues thease peoples are real cheaters why ur wasting time and money here they will not give any bonus if given bonus also u will not won 1 rs also better to quit site