Junglee Rummy — misinformed

Jan 31, 2020

Junglee Rummy Customer Care's response Dear Muraaaa,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

We would like to inform you that Rummy is a skill-based game, and winning and losing depends upon your game strategy and skills. Also, Junglee Rummy is RNG certified and you may find the certification on the link below:
https://www.jungleerummy.com/certification. Hence, we do not have any manual control over the cards.

Here are some additional tips that we'd like you to review with regards to our Responsible Gaming policy to help you in the future: https://www.jungleerummy.com/responsiblegaming

· Strike a balance in your life to check any form of addiction to playing excessively. Never prioritize playing games over other activities that impact your daily life.

· Consider gameplay as a form of re-creation meant for entertainment.

· Keep track of the total time you spend while playing games and limit it.

· If you play cash games, set a limit for your daily/monthly spends and stick to it consistently.

· Always play with a positive mindset and avoid playing in a distressed mood.

· Never play to chase losses and stop playing it if you are on a losing spree.

Also, To fix this, we need some information to locate your account. We suggest you to kindly email to us at [protected]@jungleerummy.com or call us on our toll-free number[protected]. You can even contact us through the inbuilt chat channel that you can see after logging in to your Junglee Rummy account.

We are waiting for your response regarding this on our chat/email or phone channel so that we can help you further regarding this.

For further queries, you may also contact us on[protected] between Monday to Friday (10:00 AM to 7:00 PM)