Junglee Rummy — Money blocked under Inplay and account also Locked

Address:Pune

Hi
Rahul Kusale this side, registered on Junglee rummy with my number [protected] on their Mobile App.
Sunday afternoon was playing the game under 10000/- pool and lost it, and tried to re-enter but was exited out of the game and money was debited to my account !!
On asking on chat about it, I was replied that team is working on it and shall receive the credit in 24hrs ! Inspire of 36hrs past by, it did not happen so again questioned about the same and got the same reply of 24 hrs and my account was locked !!!

I still did not understand the reason of locking my account on questioning about my money which got stuck due to the technical glitch in their app.
I want to understand when my money would be credited to my account and reason of locking the account ?

Regards
Rahul Kusale
[protected]
[protected]@yahoo.com
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Junglee Rummy customer support has been notified about the posted complaint.
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Comments

Dear Rahul,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

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