Junglee Rummy — my date of birth changing

suresh maddisetty

from Delhi, Delhi

Address:

Banda, Bkc, Mumbai, Bandra,mumbai, Mumbai City, Maharashtra, 400051

I have mentioned wrong date of birth in my profile by mistake, now i want to change my date of birth which is in my KYC documents, I have facing problems to withdrawal of my winning cash. So please kindly cooperate to changing my date of birth, I have submitted my ID proof photo also in your blog. If have any quires on this complaint please contact me on my mailing I'd or messages.

Thanking you,
Suresh Maddisetty

+2 photos

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Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Junglee Rummy Customer Care's response Dear Suresh,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

We want to assure you that we will work with you to resolve this query.

Upon checking the details we understand that on your profile you have entered the date of birth that doesn't match with the Date of birth mentioned in your documents. The good news is that we have options to resolve your query, we just need a few details from your end.

We attempted to reach out to you on the mobile number registered on your Junglee Rummy account but we couldn't get through. Additionally, we have also emailed you the steps on your registered email address to resolve this query. You are requested to kindly refer to the email sent by us on 'June 25th, 2019' as it will guide you with the steps that we have shared to update the Date of birth on your account.

Lastly, we highly suggest you to also remove your personal Identification documents from here as it's public and available for everybody to view and check.

Team Junglee Rummy
[protected]
[protected]@jungleerummy.com.
(Mon - Fri 10:30 AM to 7:00 PM)