Junglee Rummy — My withdrawal amount is frozen

Nokita

from Pune, Maharashtra

Aug 29, 2022

Address:

Sr no 1001 old wadarwadi near kavari hoetlpune

My juglee rummy account is automatically locked and not reply the customer service and my 11818 amount is frozon of any reason pls help

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Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

Junglee Rummy Customer Care's response Dear User,

Thank you for reaching out to Junglee Rummy.

We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username with us for our team to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

Verified Support

Aug 30, 2022

Junglee Rummy Customer Care's response Dear Nikita,

Greetings from Junglee rummy!

This email is related to your concern regarding account unlock.

We tried to reach you on your mobile number, however unable to connect with you.

This is to inform you that certain suspicious activities were detected in your Junglee Rummy account due to which your account has been locked.

We would like to inform you that we have already forwarded your concern to the respective team and they are looking into it on a priority basis and you will receive an update regarding the same on your registered email id within 48 hours.

Thanks & Regards
Team Junglee Rummy